Care Management Support Coordinator II

Pyramid Consulting, Inc; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Pyramid Consulting, Inc is seeking a Care Management Support Coordinator II for a contract position. This role involves supporting members with care plans and connecting them to health plan resources, requiring healthcare and call center experience. The position offers a pay range of $17.00 to $18.00 per hour, with potential for long-term employment.

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave

Qualifications

• 1 year healthcare experience required.
• 1-2 years of related experience preferred.

Responsibilities

• Provides outreach to members via phone to support care plans.
• Documents and maintains non-clinical member records.

Skills

Healthcare experience

Call Center experience

Education

High School diploma or GED

Job description

2 days ago Be among the first 25 applicants

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Pyramid Consulting, Inc provided pay range

This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

Immediate need for a talented Care Management Support Coordinator II. This is a 06+months contract opportunity with long-term potential and is located in San Antonio, TX /Corpus Christi, TX /McAllen, Texas (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-72211

Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Key Skills: 1 year healthcare experience
• Call Center experience
• Requires a High School diploma or GED .
• Requires 1 – 2 years of related experienceProvides outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling and ongoing education for both the member and provider throughout care/service.
• Provides support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service.
• May apply working knowledge of assigned health plan(s) activities and resources.
• Serves as the front-line support on various member and/or providerinquiries, requests, or concerns which may include explaining care plan procedures, and protocols.
• Supports member onboarding and day-to-day administrative duties including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship.
• Documents and maintains non-clinical member records to ensure standards of practice and policies are in accordance with state and regulatory requirements and provide to providers as needed .
• Knowledge of existing benefits and resources locally and make referrals to address Social Determinants of Health (SDOH) needs.
• Performs other duties as assigned .

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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