Care Management Outcomes Lead – Quality & Discharge

OU Medicine; Oklahoma City (OK); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation assistance

Job summary

OU Health seeks a Care Management Outcome Specialist to coordinate and improve patient care outcomes within System Care Management. You will develop training programs for case managers and clinical staff, collaborate with interdisciplinary teams, and drive discharge planning enhancements.

Responsibilities include program planning, evaluation, data-driven outcome analysis, and ensuring compliance with Joint Commission and CMS standards. A strong emphasis on patient safety and quality is required.

Qualifications

• BSN required for nursing track; LMSW/LCSW with supervision required for social work.
• Minimum 5 years in Care Management, including 1 in acute or ambulatory care.
• CCM or CPHQ certification highly preferred; BLS required.

Responsibilities

• Coordinate and evaluate comprehensive care coordination programs to improve health outcomes.
• Lead staff training in evidence-based case management practices.
• Collaborate with interdisciplinary teams for discharge planning.
• Monitor and improve quality and outcomes using data analysis.
• Ensure regulatory compliance with Joint Commission and CMS standards.
• Develop and manage the hospital's Preceptor Program.
• Perform other duties as assigned.

Skills

Communication skills

Team collaboration

Project management

EHR proficiency

Quality improvement

Education

BSN

LMSW/LCSW

CCM/CPHQ (preferred)

Tools

EHR systems

Care management software

Job description

OU Health seeks a Care Management Outcome Specialist to coordinate and improve patient care outcomes within System Care Management. You will develop training programs for case managers and clinical staff, collaborate with interdisciplinary teams, and drive discharge planning enhancements.

Responsibilities include program planning, evaluation, data-driven outcome analysis, and ensuring compliance with Joint Commission and CMS standards. A strong emphasis on patient safety and quality is required.