Care Management Coordinator — Local Travel

Abel Personnel; Harrisburg (Dauphin County); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mileage reimbursement

Temp-to-permanent opportunity

Onsite role with local travel

Descrizione del lavoro

Abel Personnel is seeking a Care Management Coordinator in a Dauphin County-based aging and community services organization. This onsite role balances office coordination with local field visits, assisting clients to access services and support.

Responsibilities include intake calls, care plan reviews, and travel to meet clients. A Bachelor’s in social sciences or related experience is required, with strong communication and documentation skills and a valid driver’s license.

Competenze

• Bachelor's degree in Social Work, Sociology, Psychology, Gerontology, Human Services, or a related social science; or an equivalent combination of education and relevant experience.
• Strong communication and interviewing skills in both telephone and face-to-face settings.
• Ability to process information quickly, solve problems, and adapt questions based on the conversation.
• Ability to work independently while managing multiple cases, tasks, and priorities.
• Basic computer proficiency, including data entry and electronic case documentation.
• Ability to work respectfully and professionally with individuals experiencing physical, emotional, or social challenges.
• Valid driver's license, reliable transportation, and a clean driving record that meets assignment requirements.
• Ability and willingness to travel locally for required client visits and community-based work.

Mansioni

• Accept and screen incoming calls, referrals, intakes, and walk-in inquiries.
• Conduct telephone and in-person interviews with clients and other individuals involved in active cases.
• Review active care plans, identify changing needs, and help coordinate appropriate services and community resources.
• Travel locally a few times each week to meet with clients and complete in-person care plan reviews.
• Place outbound calls related to care coordination, follow-up, and case investigations.
• Ask appropriate follow-up questions and adjust conversations based on client or collateral responses.
• Document case activity, interviews, and client interactions accurately in the computerized client information system.
• Maintain professional working relationships with community agencies, service providers, families, and support networks.
• Follow established requirements for confidentiality, documentation, client care, and professional conduct.

Conoscenze

Communication skills

Interviewing skills

Independent work

Time management

Data entry

Formazione

Bachelor's degree in Social Work or related

Equivalent experience

Strumenti

Electronic case management system

Descrizione del lavoro

Abel Personnel is seeking a Care Management Coordinator in a Dauphin County-based aging and community services organization. This onsite role balances office coordination with local field visits, assisting clients to access services and support.

Responsibilities include intake calls, care plan reviews, and travel to meet clients. A Bachelor’s in social sciences or related experience is required, with strong communication and documentation skills and a valid driver’s license.