Care Management Assistant

Corewell Health; Grosse Pointe (MI); On-site; USD 27,000 - 32,000; Part time

Job summary

Corewell Health is seeking a part-time Care Management Clerk at Grosse Pointe Hospital to support the care management team. You will manage CMS discharge notices, obtain signatures, and help document patient information across calls, faxes, mail, and errands.

Responsibilities include coordinating post-acute placement authorizations, calling families, maintaining EPIC records, handling receptionist tasks, and assisting with inventory and safety initiatives as part of a collaborative team.

Qualifications

• High school diploma or equivalent.
• Knowledge of procedures for communication with the general public, Extended Care Facilities, home health agencies and other community agencies.
• Computer skills

Responsibilities

• Deliver, explain and obtain patient/family signature on CMS Important Notice of Discharge/Moon Letters.
• Collaborate with care management team to facilitate post-acute placement authorizations.
• Place telephone calls to patient families, guardian, POA to deliver notices and follow up as appropriate.
• Document information electronically sent to Livanta.
• Perform receptionist duties and clerical support.
• May maintain inventory and order department supplies.
• Participate in safety initiatives and complete required safety competencies.
• Perform other duties as assigned.

Skills

Public communication

Computer skills

Safety awareness

Education

High school diploma or equivalent

Tools

EPIC

Job description

Shift and Status: Part time, Monday to Friday 8:00 a.m. to 4:30 p.m., and Variable weekends.

Job Summary

Provide clerical assistance and support to the professional staff in Care Management. Responsible for the delivery, explanation, receipt and documentation of patient family signatures on the mandated CMS Important Notice of Discharge Appeal Rights as well as keeping accurate records of all deliveries and attempts. Timely and accurate patient care information processed (calls, fax, mail and errands).

Essential Duties

• Deliver, explain and obtain patient/family signature on CMS Important Notice of Discharge/Moon Letters.
• Collaboration with care management team to facilitate post-acute placement authorizations.
• Places telephone calls to patient families, guardian, POA to deliver notices, timely follow-up with second notice as appropriate. Keep accurate recording of notices given in EPIC. Maintain appropriate Work Q.
• Responsible to facilitate and document information electronically sent to Livanta.
• Performs receptionist duties i.e. phone messages, clerical support.
• May maintain inventory and order department supplies from Peoplesoft.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent
• Knowledge of procedures for communication with the general public, Extended Care Facilities, home health agencies and other community agencies.
• Computer skills

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Grosse Pointe Hospital - 468 Cadieux Rd - Grosse Pointe

Department Name

Care Management - Grosse Pointe Hosp

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

8:00 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.