Care Management Assistant

AdventHealth; Bolingbrook (IL); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

UChicago Medicine AdventHealth is seeking a full-time office support specialist in Bolingbrook, Illinois. The role supports patient coordination, communications with care teams, and regulatory document delivery in a fast-paced healthcare setting.

The position offers day shifts, Monday–Friday, with occasional weekend work if needed. Minimum education is a high school diploma; candidates with data entry experience and medical terminology knowledge are preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ office experience preferred.
• Data entry experience preferred.
• Medical terminology helpful.

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with Care Managers for patient care coordination needs under RN or SW supervision.
• Delivers regulatory letters to patients or representatives in compliance with federal and state regulations.
• Arranges patient transportation and follow-up appointments; obtains insurance authorization for post-acute care as directed by the Care Manager.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Data entry

Medical terminology

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance




• Paid Time Off from Day One




• 403-B Retirement Plan




• 4 Weeks 100% Paid Parental Leave




• Career Development




• Whole Person Well-being Resources




• Mental Health Resources and Support




• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

500 REMINGTON BLVD

City:

BOLINGBROOK

State:

Illinois

Postal Code:

60440

Job Description:

Monday-Friday 8:30a-5p; Occasional weekend if needed

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.


• Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.


• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.


• Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.


• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.


• Excellent interpersonal and communication skills are required.


• Medical terminology helpful.


• Good public relations/clerical and computer skills.

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ office experience [Preferred]


• 1+ office experience, preferably in a medical setting [Preferred]


• Previous data entry experience [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$18.69 - $29.91

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.