Care Management Assistant

1002 Adventist Midwest Management Services; Bolingbrook (IL); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Paid Time Off from Day One

Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

UChicago Medicine AdventHealth in Bolingbrook, IL seeks an organized administrative support professional to coordinate patient care and scheduling. You will interact with patients, physicians, and care managers to ensure smooth coordination and timely communications.

The role requires 1+ year of office experience (medical setting preferred), strong computer skills with MS Office, and good communication. Day shift, Monday–Friday, with potential weekend hours as needed.

Qualifications

• High School Diploma or equivalent required.
• 1+ office experience preferred, ideally in a medical setting.
• Data entry experience preferred.

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with Care Managers for patient care coordination needs.
• Coordinates patient care and services under RN or SW Care Manager direction and with patient/family.
• Provides and documents delivery of regulatory letters to patients or their representatives per regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for post-acute care needs as directed by the Care Manager.

Skills

Interpersonal communication

Public relations

Clerical skills

Computer skills

Medical terminology

Education

High School Diploma or equivalent

Tools

Microsoft Office

Word

Outlook

PowerPoint

Excel

Job description

Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 500 REMINGTON BLVD City: BOLINGBROOK State: Illinois Postal Code: 60440

Job Description:

• Monday-Friday 8:30a-5p; Occasional weekend if needed
• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$18.69 - $29.91

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.