Care Experience & Scheduling Lead

Aveanna Healthcare; Vancouver (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) Savings Plan with Employer Matching

Employee Stock Purchase Plan

Company-Paid Life Insurance

Paid Holidays, Paid Vacation Days, Paid Sick Days

Job summary

Aveanna Healthcare is seeking a Care Experience Coordinator in Vancouver, WA, dedicated to enhancing patient satisfaction and caregiver engagement. You will oversee caregiver scheduling, manage case assignments, and conduct payroll coordination while ensuring optimal patient outcomes through effective communication with families.

The ideal candidate has a high school diploma, at least 2 years of relevant experience, and proficiency in Microsoft Office. This is an excellent opportunity to impact the lives of medically fragile patients in their homes.

Qualifications

• High school diploma or GED.
• Minimum 2 years of experience in staffing, customer service, or operations coordination.
• Proficiency in Microsoft Office Suite and comfort with EMR systems.

Responsibilities

• Develop and maintain weekly caregiver schedules that meet patient care needs.
• Lead efforts to re-engage inactive caregivers and foster an employer-of-choice environment.
• Serve as the primary point of contact for families regarding staffing and care experience.

Skills

Communication skills

Time management

Organizational skills

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office Suite

EMR systems

Job description

Aveanna Healthcare is seeking a Care Experience Coordinator in Vancouver, WA, dedicated to enhancing patient satisfaction and caregiver engagement. You will oversee caregiver scheduling, manage case assignments, and conduct payroll coordination while ensuring optimal patient outcomes through effective communication with families.

The ideal candidate has a high school diploma, at least 2 years of relevant experience, and proficiency in Microsoft Office. This is an excellent opportunity to impact the lives of medically fragile patients in their homes.