Care-Driven Medical Receptionist — Flexible Front Desk Role

Corewell Health Urgent Care; Dearborn (MI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Life-work balance

Competitive pay & benefits

Paid time off & holidays

401K with company match

Wellness program

Professional growth

Job summary

Corewell Health Urgent Care is seeking a Patient Service Representative (Medical Receptionist) in Dearborn, MI to be the first point of contact, managing front-office operations and patient interactions. The role emphasizes warm, efficient service and accurate documentation in a busy clinic.

Responsibilities include insurance verification, payment collection, and collaboration with clinicians while ensuring HIPAA and OSHA compliance.

Qualifications

• High school diploma or equivalent; Medical Administrative Assistant certificate a plus.
• 1+ year of experience in a medical office or healthcare setting preferred.
• Strong communication, attention to detail, and multitasking in a busy environment.
• Experience with EMR/EPIC preferred

Responsibilities

• Warm Welcome: Greet and assist patients and visitors with a positive attitude.
• Patient and Business Documentation: Maintain confidentiality while collecting and organizing documents.
• Insurance Verification: Analyze health insurance benefits and verify eligibility.
• Financial Responsibility: Determine and collect patient financial responsibilities.
• Collaborative Support: Assist the practice manager, providers, and staff as needed.
• Compliance: Ensure HIPAA/OSHA compliance in documentation and processes.
• Administrative Duties: Perform office procedures and operate medical office equipment.
• Quality Assurance: Oversee quality assurance and laboratory compliance requirements.
• Travel Requirement: Support staffing by traveling to other Corewell Health Urgent Care locations as required.

Skills

Strong communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certificate an advantage

Tools

EMR/EPIC experience

Job description

Corewell Health Urgent Care is seeking a Patient Service Representative (Medical Receptionist) in Dearborn, MI to be the first point of contact, managing front-office operations and patient interactions. The role emphasizes warm, efficient service and accurate documentation in a busy clinic.

Responsibilities include insurance verification, payment collection, and collaboration with clinicians while ensuring HIPAA and OSHA compliance.