Care Coordinator - Veterinary Front Desk & Growth

PetVet Care Centers; Plains Township (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development resources

Job summary

PetVet Care Centers' Northeast Veterinary Referral Hospital is seeking a Full-time Care Coordinator to join their team in Plains Township, Pennsylvania. This role is crucial for providing exceptional customer service and administrative support within a fast-paced veterinary environment.

The ideal candidate must be reliable and is welcome to those without experience since training will be provided. Join us in our mission to improve the lives of animals and people!

Qualifications

• Reliability is a must.
• Willing to train inexperienced candidates.

Responsibilities

• Provides excellent customer service in-person, phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners.
• Assists with medication pickups and inquiries.
• Inputs and manages data in practice management software.
• Reconciles cash drawer and performs end-of-day duties.

Skills

Customer service experience

Job description

PetVet Care Centers' Northeast Veterinary Referral Hospital is seeking a Full-time Care Coordinator to join their team in Plains Township, Pennsylvania. This role is crucial for providing exceptional customer service and administrative support within a fast-paced veterinary environment.

The ideal candidate must be reliable and is welcome to those without experience since training will be provided. Join us in our mission to improve the lives of animals and people!