Care Coordinator Team Lead

Family Resource Center; Findlay (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account (HSA)

Teladoc

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Voluntary Life Insurance

Employee Assistance Program (EAP)

PTO

Paid Holidays

403(b) Retirement

Job summary

Family Resource Center is seeking a dedicated Case Management Full Time Admin & Support role in Findlay, OH. You will train and mentor care coordinators, oversee field training, and support administrative tasks while maintaining a caseload to deliver direct services in the community.

Under the Care Coordination Supervisor, you will implement best practices, monitor staff lists, and participate in team meetings. Growth opportunities through leadership development programs are available.

Qualifications

• Onboarding and training of employees in care coordination.
• Experience with developing training programs and supervising staff.
• Must have 3+ years working with individuals with mental health diagnoses or co-occurring disorders.
• Associate's degree or higher in a social service-related field.

Responsibilities

• Provide field training and support for current care coordinators.
• Assist with administrative tasks and clinical team meetings.
• Maintain an adjusted direct service caseload.
• Represent FRC in the community and identify service gaps.

Skills

Training & onboarding

Leadership development

Case management

Team collaboration

Documentation

Education

Associate's degree or higher in social service-related field

HSD/GED

Tools

Microsoft Office

HRIS

EHR

Job description

Case Management Full Time 5-Admin Support Findlay, OH, US

3 days ago Requisition ID: 2094

Who are you?

You are a caring and dedicated professional who has a passion for the onboarding and training of both new and existing employees within care coordination services. You understand the need to work collaboratively to plan, implement and/or improve internal training programs to continually develop the care coordination staff.

Under the guidance of the Care Coordination Supervisor, you will provide field training and support for current care coordinators. This includes time management, productivity, development of appropriate treatment plans, appropriate documentation, best practices for individual and group services, etc. You will provide training for the DLA-20 and (CPI) Crisis Prevention Intervention as needed. Assist with administrative tasks and conducting clinical team meetings and case consultations, as well as assign and monitor staff case lists.

Continual growth and learning opportunities is important to you. You will engage in leadership developmental opportunities provided by FRC to enhance clinical and administrative supervision skills for continued advancement.

Maintaining your own case load will still be essential for you to continue making a difference in your local community. Continue to provide direct service in this role by maintaining an adjusted direct service caseload as assigned by your supervisor. You will represent FRC within the community, identify/communicate gaps of service, and assist in development of services as needed.

You have:

• HSD/GED
• A valid driver's license
• Ability to maintain auto insurance as the position is required to transport clients in your own personal vehicle will be required within your local community
• CPR/First Aid Certification or willingness to obtain one
• In this role you will regularly use various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously.
• Willingness to submit background check and fingerprinting
• Previous relevant and qualified experience of 3+ years working with individuals that have a primary mental health diagnosis and/or co-occurring disorders.
• Associate's degree or higher in social service-related field
• Working knowledge of community resources

Who are we?

We are a team of passionate individuals who work to provide prevention and specialized behavioral health and substance abuse services to individuals, children and families in our multi-cultural communities in order to strengthen family life and promote personal growth. We offer a nurturing environment focused on personal growth and self-care through trainings and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles.

Our employees are offered Health Insurance, Health Savings Account (HSA), Teladoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays, and 403(b) Retirement.

Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, a place which prohibits the use, possession, and/or distribution of medical marijuana in the workplace. We base employment on qualifications, merit, and organizational/community need. Our goal is to be a diverse workforce representative of the citizens we serve.