Care Coordinator - Scheduler - Home Care

Health Care Administrators Association® (HCAA); Minden (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health coverage

Incentives

401k

Stock options

Job summary

Health Care Administrators Association (HCAA) is seeking a Home and Community-Based Services Case Coordinator to manage client services, staffing, and operational tasks to ensure quality care delivery. This role emphasizes coordination, data accuracy, and compliance across programs.

The position involves coordinating daily case scheduling, caregiver coverage, onboarding, on-call rotations, and maintaining strong communication with clients and families, while ensuring proper payroll, billing, and

Qualifications

• High school diploma or equivalent.
• Strong multitasking, coordination, and customer service skills.
• Preferred experience in scheduling and data entry.

Responsibilities

• Coordinate daily client case scheduling and caregiver coverage, maintaining communication with clients and families.
• Manage staffing needs, support hiring and orientation, and participate in on-call rotation.
• Oversee payroll, billing, and data accuracy by coordinating and auditing records.
• Conduct client consultations, home visits, and monitor customer satisfaction, escalating issues as needed.
• Ensure compliance with policies, state and program requirements, and incident reporting.

Skills

Multitasking

Coordination

Customer service

Education

High school diploma or equivalent

Job description

Role Overview: The Home and Community-Based Services Case Coordinator manages client services, staffing, and operational tasks to ensure quality care delivery.

Key Responsibilities

• Coordinate daily client case scheduling and caregiver coverage, maintaining communication with clients and families.
• Manage staffing needs, support hiring and orientation, and participate in on-call rotation.
• Oversee payroll, billing, and data accuracy by coordinating and auditing records.
• Conduct client consultations, home visits, and monitor customer satisfaction, escalating issues as needed.
• Ensure compliance with policies, state and program requirements, and incident reporting.

Qualifications & Skills

• High school diploma or equivalent.
• Strong multitasking, coordination, and customer service skills.
• Preferred experience in scheduling and data entry.

Compensation & Benefits:

Hourly pay ranges from $16.00 to $18.00, based on experience, with benefits including health coverage, incentives, 401k, and stock options. The role requires minimal onsite supervision and a proactive approach to service coordination.