Care Coordinator – Managed Care (RN, LCPC, LPC, LCSW, LSW)

ACCESS Community Health Network; Addison (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Comprehensive health coverage

Generous PTO

403(b) retirement plan

Life Insurance

Job summary

Access Community Health Network in Illinois seeks a dedicated Care Coordinator (RN, Social Worker or Counselor) to help patients navigate transitions, coordinate care, and promote health education. The role leads intake, develops care plans, tracks patients by disease and risk, and supports smooth outpatient-to-inpatient transitions, with emphasis on patient empowerment and self-management.

Requirements include a bachelor’s degree (master’s preferred for social work), active IL license (LCPC,

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Illinois license LCPC, LPC, LCSW or LSW required for social work path.
• Minimum two years in a clinical setting.

Responsibilities

• Serve as team lead for intake and care plan development.
• Promote health programs and manage a patient panel.
• Lead patient-centered care planning and evaluation.
• Conduct face-to-face visits per policy and workflows.
• Support transitions from outpatient to inpatient and ensure follow-up.

Skills

Care coordination

Bilingual Spanish

Microsoft Office

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Who We Are

If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.

Position Summary

The Care Coordinator is a Registered Nurse, Licensed Social Worker or Counselor who provides care coordination, social support services and outreach services to assist patients in navigating health care transitions, and support patient empowerment through health education, advocacy and coaching.

• Serve as team lead for intake process, development and maintenance of care plan and promoting health programs and services.
• Utilize information systems and decision support, manages a patient panel to proactively contact, educate, and track patients by disease, risk, and self-management status, as well as family and community need.
• Lead Patient-Centered Care Planning including assessment, plan, implementation/intervention and evaluation, as well as a method for monitoring and intervening.
• Conduct (face-to-face) visits according to policy and workflows.
• Provide resources to support patient/families in self-management to meet health care treatment goals, assess readiness to learn and validate learning outcomes.
• Assist patients and providers from across the care continuum in the transition from outpatient-to inpatient setting, and ensure post-emergency department, hospitalization, and/or specialist follow up.

Requirements

Social Worker/ Counselor

Bachelor’s degree required, Master’s degree preferred
Current, unrestricted Illinois license: LCPC, LPC, LCSW or LSW required

Minimum two (2) years’ experience in a clinical setting required.

Registered Nurse

Associate’s degree required; Bachelor’s degree preferred

Registered Nurse (RN); current unrestricted licensure in Illinois, required

Minimum of one (1) year of general nursing experience in a clinical setting is required.

• Care Coordination experience preferred.
• Bilingual Spanish a plus.
• Previous experience using an electronic medical record preferred.
• Intermediate proficiency in Microsoft Office products (Word, Excel, PowerPoint) required.

Benefits

• Tuition reimbursement and student loan forgiveness programs for qualifying individuals
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• Generous PTO
• 403(B) retirement plan and financial resources to help you save and plan for your retirement
• Life Insurance
• Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace