Care Coordinator

La Red Health Center Inc; Georgetown (DE); On-site; USD 50,000 - 65,000; Full time

Job summary

La Red Health Center Inc in Georgetown, Delaware is seeking a Care Coordinator to partner with chronically ill patients, families, and care teams to improve well-being and satisfaction while reducing costs. The role emphasizes care planning, patient education, and resource navigation.

Qualifications include an associates or bachelor’s degree in a related field, state licensure as RN/LPN or social work, and 2–3 years of relevant experience.

Qualifications

• Education: Associates or Bachelor’s degree in Nursing (RN/LPN), Social Work, Public Health, or a related healthcare field.
• Licensure: Active, unrestricted state license matching your professional designation (e.g., RN, LSW) if required by the state.
• Experience: Minimum of 2–3 years of clinical or case management experience, preferably in an outpatient clinic, home health, or community health setting.
• Communication: Exceptional verbal and written communication skills, with an ability to simplify complex medical information for patients.

Responsibilities

• Care Planning & Access: Create, implement, and promote adherence to individualized care plans built alongside patients, families, and primary care providers.
• Patient Education & Support: Deliver culturally and linguistically appropriate education regarding health, diseases, and medication management.
• Community & Resource Connection: Link patients and caregivers to relevant community resources to support external health and social needs.
• Preventive Care & Outcomes: Increase the utilization of preventive services to proactively reduce emergency room visits and hospital readmissions.

Skills

Case Management

Patient Advocacy

Cultural Competency

Clinical Knowledge

Resource Navigation

Education

Associates or Bachelor’s degree in Nursing (RN/LPN), Social Work, Public Health, or related healthcare field

Active, unrestricted state license (RN/LPN/LSW)

Job description

Care Coordinator

La Red Health Center Inc Georgetown, Delaware, United States

About this position

Description:

Job Summary

The Care Coordinator works in partnership with chronically ill or "high-risk" patients, their families, healthcare providers, and community organizations. Using a collaborative team approach, this role focuses on improving patient well-being, enhancing patient satisfaction, and reducing overall healthcare costs.

Essential Responsibilities:

The following duties are not intended to serve as a comprehensive list of all duties performed by all associates in this position. The duties listed are intended to provide a representative summary of the major duties and responsibilities. The incumbent may be required to perform additional, position-specific duties as assigned by their manager and/or LRHC Leadership.

• Care Planning & Access: Create, implement, and promote adherence to individualized care plans built alongside patients, families, and primary care providers. Ensure timely access to appropriate healthcare services.
• Patient Education & Support: Deliver culturally and linguistically appropriate education regarding health, diseases, and medication management (following standing orders/protocols). Support patient self-management and behavior modifications.
• Community & Resource Connection: Link patients and caregivers to relevant community resources to support external health and social needs.
• Preventive Care & Outcomes: Increase the utilization of preventive services to proactively reduce emergency room visits and hospital readmissions.

Requirements:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Education: Associates or Bachelor’s degree in Nursing (RN/LPN), Social Work, Public Health, or a related healthcare field.
• Licensure: Active, unrestricted state license matching your professional designation (e.g., RN, LSW) if required by the state.
• Experience: Minimum of 2–3 years of clinical or case management experience, preferably in an outpatient clinic, home health, or community health setting.
• Communication: Exceptional verbal and written communication skills, with an ability to simplify complex medical information for patients.

Language Skills:

Bilingual English/Spanish preferred

Skills and Competencies:

• Case Management: Experience coordinating care for complex, chronic, or high-risk patient populations.
• Patient Advocacy: Strong interpersonal skills to build trust with diverse patients, families, and multi-disciplinary medical teams.
• Cultural Competency: Ability to deliver health education that is culturally and linguistically appropriate.
• Clinical Knowledge: Solid understanding of disease management, preventative health practices, and medication protocols.
• Resource Navigation: Familiarity with local community resources, social determinants of health (SDOH), and social services.