Care Coordinator: Lead Care Plans & Scheduling

hce-careers; Rosenberg (TX); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Paid time off

Job summary

Right at Home Southwest Houston is seeking a Care Coordinator to support seniors by coordinating holistic care, schedules, and advocacy. This is a full-time, in-office role in Rosenberg, Texas, with a shared after-hours on-call rotation.

You will partner with physicians, families, and caregivers, recruit and train staff, and manage a caseload of about 30–40 clients, using EMR/CRM systems to document progress and drive quality improvements.

Qualifications

• Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required)
• At least 2 years of experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role
• Strong assessment, care-planning and documentation skills; familiarity with HIPAA and state regulations
• Proficiency with Microsoft Office and EMR/CRM scheduling software
• Excellent verbal and written communication; you build trust quickly with clients and clinicians alike
• Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast-paced environment

Responsibilities

• Coordinate holistic care with physicians, families, and caregivers to craft individualized Care Plans.
• Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.
• Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family.
• Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.
• Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30-40 clients, balancing continuity of care and employee preferences.
• Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.
• Problem-solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on-call rotation shared with team.

Job description

Right at Home Southwest Houston is seeking a Care Coordinator to support seniors by coordinating holistic care, schedules, and advocacy. This is a full-time, in-office role in Rosenberg, Texas, with a shared after-hours on-call rotation.

You will partner with physicians, families, and caregivers, recruit and train staff, and manage a caseload of about 30–40 clients, using EMR/CRM systems to document progress and drive quality improvements.