Care Coordinator II-ACCS

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

PTO

403(b)

Education assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Great Place to Work

Job summary

Behavioral Health Network, Inc (BHN) in Massachusetts is seeking a Care Coordinator II to join the Adult Community Clinical Supports (ACCS) team. You will oversee assessments, develop treatment plans, provide clinical interventions, and guide direct care staff to support individuals served.

The role requires a Master's degree in a mental health field and active clinical licensure (e.g., LCSW, LICSW, LMHC), plus at least two years in the human services sector.

Qualifications

• Master's Degree in a mental health-related field is required.
• Clinical licensure required (e.g., LCSW, LICSW, LMHC).
• Minimum of 2 years' experience in the human service field.
• Committed to empowerment and growth of individuals served and community integration.
• Knowledge of interface between mental health and medical conditions, substance use, care management, recovery principles, and trauma-informed treatment.
• Strong verbal and written communication skills.

Responsibilities

• Provide direct interventions with individuals served to complete comprehensive assessments, treatment plans, and clinical interventions.
• Provide modeling and clinical oversight for outreach and GLE direct care staff.
• Conduct and oversee clinical services set forth by the Integrated Team, performing functions reserved for LPHA as specified by contract.
• Oversee services provided to all individuals served by ACCS.
• Ensure the program adheres to clinical regulations and funding source requirements.
• Produce documentation that is clear, legible, and meets DMH and ACCS standards.
• Develop treatment plans consistent with evidence-based and best practices.

Skills

Clinical licensure

2+ years experience

Communication skills

Education

Master's degree in mental health field

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Care Coordinator II to join our Adult Community Clinical Supports (ACCS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

• Clinical Leadership - Oversee the clinical operations of an Integrated Team and its associated Group Living Environments (GLEs), coordinating care for all individuals served
• Meaningful Impact - Develop treatment plans in collaboration with individuals served and team members, and guide direct care staff through modeling and clinical oversight
• Supportive Team Culture - Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience

What You Will Do

• Provide direct interventions with individuals served to complete comprehensive assessments, treatment plans, and clinical interventions
• Provide modeling and clinical oversight for outreach and GLE direct care staff
• Conduct and oversee clinical services set forth by the Integrated Team, performing functions reserved for the Licensed Practitioner of Healing Arts (LPHA) as specified by contract
• Oversee services provided to all individuals served by ACCS
• Ensure the program adheres to clinical regulations and funding source requirements
• Produce documentation that is clear, legible, and meets DMH and ACCS standards
• Develop treatment plans consistent with evidence-based and best practices

Who You Are

• Master's Degree in a mental health-related field required
• Clinical licensure required (e.g., LCSW, LICSW, LMHC)
• Minimum of 2 years' experience in the human service field
• Committed to the empowerment and growth of individuals served, human rights, and community integration
• Knowledgeable in the interface between mental health and medical conditions, substance abuse, care management, recovery principles, evidence-based practices, and trauma-informed treatment
• Strong verbal and written communication skills

Supervisory Responsibility: No

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, serve, and support one another. If you're ready to bring your compassion and dedication to a mission-driven organization where your work truly matters, we'd love to hear from you.