Care Coordinator I – Orthopedic Front Desk

Arthritis Knee Pain Centers; Columbia (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K with match

Paid time off

Dental

Vision

Medical

Disability

Bonus eligibility

Job summary

Arthritis Knee Pain Centers is seeking a motivated medical receptionist to join our team as Care Coordinator I. You will greet patients with warmth, oversee visit flow, and ensure a positive, compassionate experience throughout their care journey.

In this in-person role, you will handle intake, insurance routing, chart preparation, and payments while maintaining discretion and accuracy in patient information. Join a dedicated orthopedic team delivering non-surgical care.

Qualifications

• Friendly demeanor and professional appearance.
• Experience with medical office management systems.
• Ability to multi-task and prioritize in a fast-paced setting.
• Excellent written and verbal communication.

Responsibilities

• Greet patients warmly and professionally.
• Oversee practice workflow as patients move through visits.
• Collect new patient intake information.
• Route insurance information to appropriate departments.
• Monitor patient wait times and keep them informed.
• Direct patients to the correct rooms and staff.
• Organize and prepare patient charts for visits.
• Collect payments and manage basic front-desk tasks.

Skills

Medical office systems

Time management

Communication skills

Organizational skills

Tools

MS Office

Patient management software

Job description

Arthritis Knee Pain Centers is seeking a motivated medical receptionist to join our team as Care Coordinator I. You will greet patients with warmth, oversee visit flow, and ensure a positive, compassionate experience throughout their care journey.

In this in-person role, you will handle intake, insurance routing, chart preparation, and payments while maintaining discretion and accuracy in patient information. Join a dedicated orthopedic team delivering non-surgical care.