Medical Receptionist

Arthritis Knee Pain Centers; Columbia (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K with match

Paid time off

Dental

Vision

Medical

Disability

Bonus eligibility

Job summary

Arthritis Knee Pain Centers is seeking a motivated medical receptionist to join our team as Care Coordinator I. You will greet patients with warmth, oversee visit flow, and ensure a positive, compassionate experience throughout their care journey.

In this in-person role, you will handle intake, insurance routing, chart preparation, and payments while maintaining discretion and accuracy in patient information. Join a dedicated orthopedic team delivering non-surgical care.

Qualifications

• Friendly demeanor and professional appearance.
• Experience with medical office management systems.
• Ability to multi-task and prioritize in a fast-paced setting.
• Excellent written and verbal communication.

Responsibilities

• Greet patients warmly and professionally.
• Oversee practice workflow as patients move through visits.
• Collect new patient intake information.
• Route insurance information to appropriate departments.
• Monitor patient wait times and keep them informed.
• Direct patients to the correct rooms and staff.
• Organize and prepare patient charts for visits.
• Collect payments and manage basic front-desk tasks.

Skills

Medical office systems

Time management

Communication skills

Organizational skills

Tools

MS Office

Patient management software

Job description

Arthritis Knee Pain Centers is looking to bring a motivated medical receptionist onto our team! As Care Coordinator I, you will be responsible for greeting each patient with warmth and enthusiasm. You will oversee the practice workflow as patients move throughout their visit. The target is to ensure a positive patient experience, with consistency and compassion.

Responsibilities

• Greet patients
• Maintain discretion regarding patient health information
• Collect new patient intake information
• Route insurance information
• Monitor patient wait times
• Route patients
• Chart organization and preparation
• Collect payments

Skills

• Knowledge of medical office management systems
• Excellent time management skills and ability to multi-task and prioritize work
• Excellent written and verbal communication skills
• Strong organizational and planning skills

Requirements

• Friendly
• Proficiency in MS Office and patient management software
• Social perceptiveness and service oriented

Benefits

• 401K with match
• Paid time off
• Dental
• Vision
• Medical
• Disability
• Bonus eligibility

Medical Specialty

• Orthopedic Medicine

Schedule

• Monday to Friday
• 8:30 AM to 5:00 PM

Work Setting

• In-person
• Office
• Private practice

At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency.

Company Culture

As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles:

• Dignity
• Compassion
• Responsiveness
• Personalization
• Privacy
• Safety