Medical Receptionist

Arthritiskneepain; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401K with match

Paid time off

Dental

Vision

Medical

Disability

Bonus Eligibility

Job summary

Arthritis Knee Pain Centers is seeking a motivated medical receptionist to join our team as Care Coordinator II. You will serve as a liaison between our Revenue Cycle Center and patients, coordinating care and ensuring accurate financial discussions.

This role emphasizes empathy, privacy, and precise data handling in an orthopedic-focused practice. You will schedule treatments, collect payments, and ensure high-quality patient experiences while maintaining confidentiality and proper

Qualifications

• Minimum experience as a medical receptionist or secretary in a healthcare setting.
• Ability to manage patient financial discussions and benefits explanations.
• Strong communication and organizational skills are essential.

Responsibilities

• Generate estimated patient financial responsibility.
• Converse with patients regarding coverage and benefits.
• Collect initial patient portion of finance responsibility.
• Maintain discretion regarding patient health information.
• Schedule treatments and coordinate patient care.
• Route patient inquiries and reconcile collections.
• Ensure administrative data collection accuracy.

Skills

Friendly

Medical secretary experience

Office management systems

Time management

Social perceptiveness

Communication skills

Organization & planning

MS Office & patient software

Tools

Patient management software

Office management software

MS Office

Job description

Arthritis Knee Pain Centers is looking to bring a motivated medical receptionist onto our team!

As Care Coordinator II, you will be responsible for ensuring that our patients are well served and enjoy a long-term relationship with our practice. You will act as a liaison between the Revenue Cycle Center and the patients in our practice. The target is to work with our patients to ensure that they receive the treatment they need.

Responsibilities

• Generate estimated patient financial responsibility
• Converse with patients regarding coverage and benefits
• Collect initial patient portion of finance responsibility
• Maintain discretion regarding patient health information
• Schedule treatments
• Coordinate patient care
• Properly route patient inquiries
• Reconcile collections
• Ensure administrative data collection accuracy

Skills

• Friendly
• Proven working experience as a medical secretary
• Knowledge of medical office management systems
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

Requirements

• Medical receptionist experience
• Knowledge of medical insurance benefits & coverage

Benefits

• 401K with match
• Paid time off
• Dental
• Vision
• Medical
• Disability
• Bonus Eligibility

Medical Specialty

• Orthopedic Medicine

Schedule

• Monday to Friday
• 8:30 AM to 5:00 PM

Work setting

• In-person
• Office
• Private practice

Organizational Description

At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency.

Company Culture

As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles:

• Dignity
• Compassion
• Responsiveness
• Personalization
• Privacy
• Safety