Care Coordinator I or II

Sea Mar Community Health Centers

Lacey (WA)

On-site

USD 30,141 - 31,175

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Long-Term Disability

Employee Assistance Program

Paid time off 24+ days + holidays

401(k) Retirement Options

Job summary

Sea Mar Community Health Centers seeks a Care Coordinator I or II to join our Lacey Medical Clinic team. You will assess gaps in care for patients with chronic conditions, create care plans, assist with medication management and insurance access, and use motivational interviewing for patient self-management.

You will participate in huddles, track adherence in charts, and support quality improvement initiatives across the clinic. Bilingual Spanish is strongly preferred.

Qualifications

Independent work ability and prioritization with deadlines.
Strong confidentiality and professional judgment.
Excellent organizational and multitasking capabilities.
Knowledge of medical terminology and behavioral health topics.
Bilingual in Spanish is strongly preferred.

Responsibilities

Participate in morning huddles to anticipate patients' clinical, social and behavioral health needs.
Identify and resolve gaps in care with the care team using process improvement.
Provide brief interventions to support chronic illness management and link to behavioral health.
Coordinate care transitions for patients discharged from hospital or long‑term care.
Track patient adherence in EHR and report outcomes to providers.
Facilitate monthly Health Home meetings and assist with agendas.

Skills

Organizational skills

Multitasking

Medical terminology

Interpersonal skills

Behavioral health knowledge

Bilingual Spanish

Confidentiality

Communication skills

Education

Care Coordinator I: Medical Assistant Training with 1+ year experience

Care Coordinator II: LPN or BA/BS/BSW with 1 year community health experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Care Coordinator I or II - Posting #27316

Hourly Rate: $21.88 - $22.63

Position Summary

Full-time Care Coordinator position available for our Lacey Medical Clinic. The Care Coordinator is part of a clinical care team and enhances quality and patient-centered care by assessing gaps in care for patients with chronic conditions and/or mental health needs, creating a care plan during daily huddles, assisting patients with medication management, insurance access, and preventive health needs, and using Motivational Interviewing skills for ongoing self-management. Strong computer skills are required to track patient adherence in electronic charts, and the role facilitates team meetings, requiring organizational and communication skills.

Duties and Responsibilities

Participate in morning huddles to anticipate patients’ clinical, social and behavioral health needs.
Work with the care team to identify and resolve gaps in care using process improvement strategies.
Provide brief interventions at point of care to assist patients with chronic illness management, address social needs, and link patients to behavioral health.
Advocate for patient services with community, social service, and medical providers.
Coordinate care transitions for patients discharged from emergency or hospital/long-term care facilities.
Track patient adherence with the plan of care in electronic or paper charts and communicate outcomes to the primary care provider.
Serve as a point person within the clinic care team for chronic disease management and quality improvement activities.
Organize monthly Health Home meetings by collaborating with the Clinic Operations Team/Clinic Manager, creating agendas, and facilitating the meetings.
Collaborate with the clinical care team to improve Patient-Centered Medical Home processes and document performance.
Review medical records for quality and utilization indicators per the Quality Improvement Plan.
Generate reports to identify areas for improvement and monitor sustainability of each quality measure.

Qualifications and/or Experience

Independent work ability, prioritization, and deadline management.
Critical thinking with confidentiality maintenance.
Excellent organizational skills with multitasking capability.
Knowledge of medical terminology and/or behavioral health topics.
Strong decision‑making and prioritization skills.
Professional respectful interaction with community, patients, families, and staff.
Effectiveness in a multicultural environment with a diverse population.
Sympathetic, mature, responsible, and reliable demeanor.
Strong patient engagement, interpersonal, and communication skills to establish therapeutic relationships.

Knowledge, Skills, and Abilities

Knowledge of the Patient-Centered Medical Home Model; motivational interviewing skills a plus.
Knowledge of evidence‑based standards of care for chronic conditions and behavioral health issues.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to utilize and document patient information in the Electronic Health Record.
Knowledge of community resources.
Ability to work in a fast‑paced community health care setting.
Analytical thinking and problem solving in multidisciplinary and independent contexts.
Effective communication with diverse communities.
Time management and task prioritization.
Patient care data analysis.
Assessment of client learning needs and readiness for learning.
Maintenance of privacy and security of sensitive information in all formats and adherence to federal privacy requirements.
Excellent communication and customer service skills.
Critical thinking skills.
Implementation of process improvement activities.
Bilingual in Spanish strongly preferred.

Education, Certificates, Licenses, and Registrations

Care Coordinator I: Medical Assistant Training with one or more years of experience in a community health setting or family practice, or equivalent experience; licensure not required.
Care Coordinator II: LPN with ambulatory care experience or BA/BS/BSW in a health-related field with one year of experience in community health (or 4 years equivalent); active license not required.
CPR certification within 90 days of hire and ongoing maintenance.
NCQA Certification is a plus.
Valid Washington State driver’s license and proof of liability insurance.

What We Offer

Sea Mar offers a dynamic and growing community health organization with opportunities for career advancement. Full‑time employees working 30 or more hours receive an excellent benefit package, including: