Care Coordinator Homecare

Family and Friends Homecare; Lakewood (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Supportive leadership

Meaningful work

Full-time position

Job summary

Family and Friends Homecare in Lakewood, CO is seeking a Homecare Care Manager who is bilingual in English and Spanish. You will be the primary contact for clients, families, caregivers, and referral sources, ensuring smooth service delivery and clear communication.

The role involves client intake, creating HCBS/IHSS Medicaid care plans, coordinating with case managers, understanding Medicaid PARs, and conducting quarterly supervisory visits, while maintaining accurate records in a fast-paced

Qualifications

• Bilingual fluency in English and Spanish is required.
• Experience in care coordination or home care is preferred.
• Excellent organizational and communication skills.
• Comfort with Medicaid knowledge is helpful.

Responsibilities

• Serve as a primary point of contact for clients, families, caregivers, and referral partners.
• Meet with potential clients and their families.
• Perform intake visit with New Clients.
• Create Care Plans for HCBS and IHSS Medicaid Clients.
• Communicate with Case Managers regarding Client Care Plans.
• Understand Medicaid Eligibility and PARs.
• Schedule and Complete Quarterly Supervisory Visits with Clients.
• Assist with the Incident/Complaint Reporting process, following up on incidents or complaints and ensuring proper and timely communication.
• Maintain accurate client records.

Skills

English (fluency)

Spanish (fluency)

Care coordination

Home care

Organizational skills

Time management

Communication skills

Customer service

Office software

Tools

MS Office

Email

CRM

Job description

Homecare Care Manager Bilingual (English and Spanish)

Location: Lakewood, Colorado

Company: Family and Friends Homecare

Salary: Depends on Experience and Skill Set

Job Type: FULL TIME

Minimum Years of Experience: 1

About the Role:

We are seeking a detail-oriented, compassionate Care Coordinator who is fluent in both English and Spanish to support our clients, caregivers, and Case Managers/Referral Sources. As a Homecare Care Manager , you will serve as a primary point of contact for clients, families, caregivers, and referral partners. This critical role ensures that services are delivered smoothly, communication is clear, and families feel supported throughout their care journey.

Key Responsibilities:

• Serve as a primary point of contact for clients, families, caregivers, and referral partners
• Meet with potential clients and their families
• Perform intake visit with New Clients
• Create Care Plans for HCBS and IHSS Medicaid Clients
• Communicate with Case Managers regarding Client Care Plans
• Understand Medicaid Eligibility and PARs
• Schedule and Complete Quarterly Supervisory Visits with Clients
• Assist with the Incident/Complaint Reporting process, following up on incidents or complaints and ensuring proper and timely communication
• Maintain accurate client records

Qualifications:

• Fluent in English and Spanish (required)
• Previous experience in care coordination, home care
• Strong organizational and time-management skills
• Excellent communication and customer service skills
• Comfortable using software, email, and basic office systems
• Ability to multitask in a fast-paced environment
• Knowledge of Medicaid, home care

What We Offer:

• Competitive pay
• Weekly pay
• Supportive leadership and a positive team-oriented culture
• Meaningful work making a real difference in families' lives
• Full-time position

Why Family & Friends Homecare?

We are committed to providing high-quality, person-centered care while creating a workplace where employees feel valued and supported. Our team works collaboratively and respects one another.