Care Coordinator | Front Desk Medical Receptionist

Colorado In Motion; Fort Worth (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

401(k) with employer matching

Onboarding plan (30/60/90 days)

Growth opportunities

Buddy system

Job summary

SporTherapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist in Fort Worth, TX. You will be the first voice and face patients encounter, providing a warm, organized, and professional experience from first contact through every visit.

Responsibilities include patient check-in/out, scheduling, insurance verification, and creating accurate records, while maintaining HIPAA standards and a patient-centered approach.

Qualifications

• High School Diploma or GED required or equivalent.
• Experience in a medical front desk or similar setting preferred but not required.
• Strong communication, organization, multitasking, and follow-up skills.
• Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic spreadsheets.
• Ability to discuss payments, scheduling, and basic insurance information professionally.
• Calm, patient-centered approach with attention to detail.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in/check-out, scheduling, insurance verification/authorization, and phone calls.
• Review, schedule, and follow up on incoming referrals by gathering information and updating records.
• Maintain patient flow by confirming appointments, managing waitlists, and handling cancellations.
• Collect copays, balances, and other payments accurately and professionally.
• Protect patient privacy and HIPAA standards in all front desk interactions and documentation.

Skills

Customer service

Communication skills

Multitasking

Follow-up skills

HIPAA compliance

Education

High School Diploma or GED

Tools

Scheduling systems

Electronic medical records

Basic spreadsheets

Job description

SporTherapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist in Fort Worth, TX. You will be the first voice and face patients encounter, providing a warm, organized, and professional experience from first contact through every visit.

Responsibilities include patient check-in/out, scheduling, insurance verification, and creating accurate records, while maintaining HIPAA standards and a patient-centered approach.