Patient Experience Coordinator | Front Desk Leader

TheraWest Physical Therapy; Weatherford (OK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Supportive environment

Community impact opportunities

Job summary

TheraWest Physical Therapy in Weatherford is seeking a friendly, detail‑oriented front desk receptionist dedicated to making every patient feel welcomed and supported. You will greet patients, manage check‑in/out, schedule appointments, collect payments, and answer calls with warmth and professionalism.

As the first impression of the clinic, you will keep organized records, handle daily schedules, and work closely with therapists and staff to ensure smooth operations and a positive patient

Qualifications

• Excellent communication and a friendly, helpful demeanor.
• Highly organized and able to manage a busy front desk.
• Professional, dependable, and a strong team player.

Responsibilities

• Greet patients, check in/out, schedule appointments, collect payments.
• Provide information and answer questions to guide patients.
• Maintain organized records and manage daily schedules.
• Handle phone calls with a courteous, consistent approach.
• Support a positive patient experience from first visit to last.

Skills

Communication

Customer service

Organization

Team player

Scheduling software

Tools

Scheduling software

Phone system

Office systems

Job description

TheraWest Physical Therapy in Weatherford is seeking a friendly, detail‑oriented front desk receptionist dedicated to making every patient feel welcomed and supported. You will greet patients, manage check‑in/out, schedule appointments, collect payments, and answer calls with warmth and professionalism.

As the first impression of the clinic, you will keep organized records, handle daily schedules, and work closely with therapists and staff to ensure smooth operations and a positive patient