Care Coordinator - Families FIRST & Reunification Help

Terros Health; Mesa (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full benefits including 401K

Generous PTO

Language differential pay

Job summary

Terros Health is seeking a Families FIRST - Care Coordinator in Mesa, AZ. The role focuses on coordinating services for families involved with the Department of Child Safety, guiding them toward reunification and stability.

This position works closely with DCS, clinical teams, and community providers to ensure Service Plans are developed and followed. Responsibilities include monthly Service Plan reviews, documentation in patient records, and collaboration with multiple teams to remove barriers

Qualifications

• An associate degree in human service or behavioral health with 3+ years of related experience.
• Alternatively, a bachelor’s degree or higher in a human service/behavioral health field.
• Proficiency with MS Office including Excel, Word and Outlook.
• Knowledge of Electronic Health Record systems; NextGen a plus.
• Excellent oral and written communication skills.
• Working knowledge of child welfare/child safety system.
• Must obtain CPR/First Aid certification within 60 days.
• Background check clearance per Terros Health and DCS requirements.
• Valid Arizona driver’s license with at least 3 years driving experience and compliance with driving policy.
• Must have or apply for Arizona Fingerprint Clearance card within 7 working days.
• TB Test clearance.

Responsibilities

• Conduct onboarding of new patients per the New Client Checklist and document in records.
• Complete Short-Term Plan and ensure AFF services access within 3 business days after assessment.
• Meet with Service Team to discuss and finalize the Service Plan within 15 days of assessment.
• Schedule monthly Service Plan reviews and quarterly updates for DCS submission.
• Participate in CFT, ART, TDM, SENSE, and DCS/JOBS Staffing meetings.
• Upload required documents into DCS record keeping system.
• Monitor random drug testing; coordinate with DCS on missed/positive tests.
• Provide concrete supportive services (housing, utility, car repair, etc.).
• Drive to various locations to visit patients as needed.

Skills

Excellent communication

Organizational skills

CPR/First Aid readiness

Education

Associate's degree in human service or behavioral health

Bachelor's degree or higher in human service or behavioral health

Tools

Excel

Word

Outlook

Job description

Terros Health is seeking a Families FIRST - Care Coordinator in Mesa, AZ. The role focuses on coordinating services for families involved with the Department of Child Safety, guiding them toward reunification and stability.

This position works closely with DCS, clinical teams, and community providers to ensure Service Plans are developed and followed. Responsibilities include monthly Service Plan reviews, documentation in patient records, and collaboration with multiple teams to remove barriers