Care Coordinator & Community Relations Leader

Care at Home; Southfield (MI); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Healthcare Benefits

Mileage Reimbursement

Bonus Opportunities

Paid Time Off

Paid Holidays

Job summary

Care at Home Michigan LLC is seeking a Client Services & Community Relations Coordinator to coordinate services for new and existing clients and actively engage with families, caregivers, and case managers. The role also supports community outreach and Billing-related activities in a growing home care organization.

The ideal candidate is energetic, highly organized, and comfortable working both in the office and in the community; a valid driver’s license is required, with mileage reimbursement

Qualifications

• Excellent communication and relationship-building skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Valid driver's license and reliable transportation.
• Professional demeanor and strong customer service skills.

Responsibilities

• Coordinate services for new and existing clients.
• Communicate regularly with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.
• Maintain accurate client records and documentation.
• Build and maintain relationships with case managers, social workers, and community organizations.

Skills

Communication skills

Relationship-building

Organizational skills

Multitasking

Driver's license

Customer service

Job description

Care at Home Michigan LLC is seeking a Client Services & Community Relations Coordinator to coordinate services for new and existing clients and actively engage with families, caregivers, and case managers. The role also supports community outreach and Billing-related activities in a growing home care organization.

The ideal candidate is energetic, highly organized, and comfortable working both in the office and in the community; a valid driver’s license is required, with mileage reimbursement