Care Coordinator / Client Services Coordinator (Home Care)

Golden Years Homemakers & Companions, Inc.; Bristol (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Christmas Bonus

Job summary

Golden Years Homemakers & Companions, Inc. is seeking a Care Coordinator to oversee client admissions, organize caregiver schedules, and maintain clear communication with case managers to ensure continuity of care and compliance with service authorizations.

The role requires strong organizational and interpersonal abilities, experience in home care or scheduling, and proficiency with scheduling software. This Full-time position offers a competitive salary and benefits, with a Christmas Bonus

Qualifications

• Previous experience in home care, healthcare coordination, or scheduling preferred.
• Knowledge of non-medical home care services is a plus.
• Proficiency with scheduling software and basic computer systems.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Coordinate new client admissions, including intake, documentation, and onboarding.
• Schedule and manage caregiver assignments to meet client needs.
• Communicate with case managers to obtain and track service authorizations.
• Prepare and submit required 60-day reports and ongoing client updates.
• Maintain accurate client and caregiver records.
• Serve as a point of contact for clients, families, and caregivers.
• Ensure services are delivered according to care plans and agency standards.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Multitasking

Tools

Scheduling software

Job description

Job Summary:

We are seeking a highly organized and compassionate Care Coordinator to join our non-medical homemaker and companion care agency. This role is responsible for managing client admissions, coordinating caregiver schedules, and maintaining communication with case managers to ensure continuity of care and compliance with service authorizations.

Key Responsibilities:

• Coordinate new client admissions, including intake, documentation, and onboarding
• Schedule and manage caregiver assignments to meet client needs
• Communicate with case managers to obtain and track service authorizations
• Prepare and submit required 60-day reports and ongoing client updates
• Maintain accurate client and caregiver records
• Serve as a point of contact for clients, families, and caregivers
• Ensure services are delivered according to care plans and agency standards

Qualifications:

• Previous experience in home care, healthcare coordination, or scheduling preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Ability to multitask and work in a fast-paced environment
• Proficiency with scheduling software and basic computer systems
• Knowledge of non-medical home care services is a plus

Schedule:

Full-time M-F 9am - 5pm

Compensation:

Competitive pay based on experience

Christmas Bonus