Care Coordinator

HealthBridge Medical, Inc.; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

HealthBridge Medical, Inc. is seeking a full-time DME Care Coordinator in Tampa, FL. The role focuses on delivering exceptional customer service, managing client inquiries, and ensuring accurate record-keeping while supporting other departments.

Qualifications

• Ability to work independently and as part of a team.
• Proficiency in medical billing processes.

Responsibilities

• Provide excellent customer service to clients.
• Manage client inquiries and ensure needs are met.
• Maintain accurate records and manage client accounts.

Skills

Customer Service

Communication

Organizational Skills

Problem Solving

Multitasking

Education

Knowledge of Medical Terminology

Knowledge of HIPAA Regulations

Tools

Microsoft Office Suite

Job description

Company Description

HealthBridge Medical, Inc. (HBMI) is a national provider of durable medical equipment, home health, and complex care, specializing in the workers’ compensation industry. Founded in 2011 by Edwin Hernandez, HBMI offers thousands of products, seamless transactions, and competitive pricing. We are committed to providing high-quality, competitively-priced ancillary solutions, developing and cultivating deep-rooted relationships with our partners, responding unhesitatingly to the changing needs of our partners, constantly improving our service and technology, and providing ongoing customer service and product education to our personnel. We are proud to be affiliated with the American Health Care Association (AHCA), Centers for Medicare & Medicaid Services (CMS), and BOC as a Certified DME Specialist.

Role Description

HealthBridge Medical, Inc. is looking for a full-time DME Care Coordinator to join our team in Tampa, FL. The DME Care Coordinator will be responsible for providing excellent customer service to our clients, managing client inquiries, and ensuring that all client needs are met. The DME Care Coordinator will also be responsible for maintaining accurate records, managing client accounts, and providing support to other departments.

Qualifications

• Excellent customer service and communication skills
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and other relevant software
• Knowledge of medical terminology and medical billing processes
• Knowledge of HIPAA regulations and compliance
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment