Care Coordinator

Socket.dev; San Jose (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long‑term disability insurance

Life insurance

401k match or contribution

Paid holidays

PTO

Job summary

Pathway Society in San Jose, CA is hiring a Care Coordinator to serve as a liaison between clients, families, medical and mental health practitioners, and criminal justice agencies. The role involves educating clients on daily living activities and treatment opportunities to ensure a positive treatment experience.

The position requires one year of related experience and strong communication and ethics. Benefits include comprehensive medical, dental, vision, LTD and life insurances, plus 401k

Qualifications

• One-year practical experience in drug/alcohol or mental health field preferred; RADT certification in progress encouraged
• Excellent written and verbal communication skills
• Commitment to high ethical standards per Pathway employee handbook
• Client-focused attitude with professional demeanor and problem-solving ability
• Comfort with frequent interruptions in a fast-paced, client-centered environment
• Ability to respond physically to client needs, including stairs and facility navigation
• Maintain appropriate personal and professional boundaries with clients and co-workers
• Ability to pass comprehensive background and reference checks; may require driver's license and insurance

Responsibilities

• Assist with intakes (safety checks, COVID testing, etc)
• Conduct regular rounds of the facility and daily dorm inspections, ensuring client safety and participation
• Assist with medication monitoring, counting, disposal, documentation in Welligent
• Perform urinalysis testing
• Educate and remind clients of facility rules, policies and procedures
• Refer clients to counselors for clinical support
• Document client movement and provide transportation resources for appointments; accompany clients off-site when needed
• Maintain continuity among work teams by communicating actions and ongoing client needs
• Document movements for medically urgent appointments and provide support as needed
• Perform additional duties as assigned by program director

Skills

Communication skills

Ethics and professionalism

Client services orientation

Stress management

Mobility and endurance

Job description

Job Details: Job Location: Pathway House - San Jose, CA, Position Type: Full Time, Salary Range: $23.00 - $27.00Hourly, Care Coordinator Position Description: The care coordinator is a liaison between clients and their families, medical and mental health practitioners, and criminal justice agencies. Care coordinators provide support to clients by educating them on the benefits of attending to their daily living activities and clinical treatment opportunities which ensures a positive treatment experience.

Care Coordinator Benefits

Pathway Society offers fully paid medical, dental, vision, LTD and life insurances for the employee and a contribution to spouse/dependent premiums. Contribution to the employee's 401k, paid holidays, and a generous PTO package are also included in the compensation package.

Primary Responsibilities

• Assist with intakes (safety checks, COVID testing, etc)
• Conduct regular rounds of the facility, daily dorm inspection, and ensuring client safety and their participation in the regular activities of the program
• Assist with medication monitoring, counting, disposal, documentation in Welligent, and compliance as needed
• Perform urinalysis testing
• Educate and remind clients of the rules, policies and procedures of the facility
• Assist clients with their needs and refer them to their counselor for clinical support
• Document client movement in and out of the facility by verifying approved passes and providing transportation resources to and from appointments; accompany clients to off-site appointments who have difficulty advocating for themselves and/or have acute health conditions
• Maintain continuity among work teams by documenting and communicating actions, irregularities and ongoing client needs
• Document client movement in and out of the facility by verifying approved passes and providing transportation resources to and from medically urgent appointments; accompany clients to off-site appointments who have difficulty advocating for themselves and/or have acute health conditions
• Perform additional duties as assigned by program director

Qualifications

• One-year practical experience in drug/alcohol or mental health field preferred (employment, internship or volunteer work); preferred RADT, working towards certification in drug and alcohol counseling
• Excellent written and verbal communication skills and demonstrated ability to work effectively within a team as well as alone
• Maintain the highest standards of professional ethics and behavior as described in the Pathway employee handbook
• Provide client services orientation with a professional demeanor, positive attitude and able to problem solve as needed.
• Must be comfortable with, and entertain frequent interruptions, with patience and decorum, in a fast paced, intensive, client centered environment.
• Must be able to physically respond to clients’ needs, climb stairs and walk through the facility throughout the work day
• Maintain appropriate personal and professional boundaries with clients and co-workers
• Must be able to pass comprehensive criminal background check and reference check; may require a valid drivers license proof of current auto liability insurance and clean driving record preferred

Physical Requirements

• Climbing; ascending or descending stairs, ramps, using feet and legs and/or hands and arms.
• Kneeling; bending legs at knee to come to a rest on knee or knees.
• Crouching; bending the body downward and forward by bending leg and spine.
• Reaching; extending hand (s) and arms above head in any direction.
• Hearing; perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Lifting; able to lift, carry, push, pull or otherwise move objects up to 20 pounds.
• Visual acuity to perform an activity such as: preparing and analyzing data and figures and viewing a computer terminal.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, activities and scheduled shift may change at any time, with or without notice.

Equal Employment Opportunity

It is the policy of Pathway Society to provide equal employment opportunity to all people without regard to race, color, ancestry, religious creed, national origin, disability, medical condition, gender, age, sexual orientation or marital status.