Care Coordinator

Aging With Comfort; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Job summary

A healthcare provider in Philadelphia is seeking a Care Coordinator to manage caregivers and ensure compliance with client needs. Responsibilities include supervising field staff, addressing complaints, and maintaining healthy communication. This is an entry-level full-time position ideal for those with strong organizational skills and a commitment to healthcare standards.

Qualifications

• Entry level position requiring strong communication skills.
• Ability to manage voicemails and emails efficiently.
• Familiarity with HIPAA laws and procedures.

Responsibilities

• Assign and direct work to caregivers.
• Monitor field staff performance and address complaints.
• Ensure client's shifts are covered and documentation is complete.

Job description

Overview

Join to apply for the Care Coordinator role at AGING WITH COMFORT

Responsibilities include assigning and directing work to caregivers. Monitoring field staff performance and disciplining employees, addressing complaints, and resolving client issues that may arise, ensuring client's shifts are covered and caregiver documentation is complete. Maintain healthy communication with caregivers to facilitate the transaction of information and report between agency and caregivers.

Responsibilities

• Maintain Confidentiality
• Maintain a To-do List
• Manage voicemails and emails throughout the day
• Prepare supervisor's reports to department Manager; the Field Manager
• Supervise field employees and monitor shifts according to hours approved
• Arrange for replacement coverage when needed
• Organize caregiver binders and maintain compliance with documents
• Update company software (i.e. HHA Exchange)
• Communicate with necessary departments regarding client’s status, incidents, hospitalization, service interruptions, etc.
• Maintain confidentiality of all client information in accordance with HIPAA laws and procedures

Qualifications

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Medical Practices, Hospitals and Health Care, and Veterinary Services