Care Coordinator

Gastro Health; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) retirement plan

Life / AD&D

Disability

Pet

Job summary

Gastro Health is seeking a Full-Time Care Coordinator to join our team. You will manage administrative tasks for physicians and coordinate patient care across the clinical spectrum, ensuring smooth communication and high patient satisfaction.

This role emphasizes efficient scheduling, records management, and direct patient support. Minimum qualifications include a high school diploma or GED, 2+ years as a medical assistant, and knowledge of medical terminology, with AAMA certification preferred.

Qualifications

• Certified Medical Assistant (AAMA) preferred
• High school diploma or GED equivalent
• 2+ years experience as medical assistant
• Medical terminology knowledge

Responsibilities

• Handle all administrative tasks for the physician/provider
• Serve as liaison for patients' medical care
• Streamline patient-physician communications to ensure satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions regarding procedures
• Schedule procedures to be performed by the physician
• Review the physician's schedule for scheduling efficiency
• Schedule diagnostic tests, procedures and follow-up appointments
• Obtain authorizations for procedures and tests
• Call patients to confirm procedures a week in advance
• Schedule follow-up appointments including recalls
• Check-out patients and provide next steps
• Request medical records from doctors and hospitals
• Return patient calls promptly and professionally
• Call-in new prescriptions and refills and obtain authorization
• Obtain lab results including stat requests
• Complete tasks in the Electronic Medical Record
• Review open orders every three days
• Contact patients with test results
• Send history and physical forms to outpatient facility
• Other duties as assigned

Skills

Medical terminology knowledge

Experience as medical assistant

Education

High school diploma or GED equivalent

Certified Medical Assistant (AAMA) preferred

Job description

Gastro Health is seeking a Full-Time Care Coordinator to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patients medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointmentsObtains all authorizations for procedures and tests
• Call patient to confirm procedures a week in advance
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Reviews open orders every three days and works accordingly
• Contact patients with test results
• Sends history and physical forms to outpatient facility
• Other duties as assigned

Minimum Requirements:

• Certified Medical Assistant (AAMA) preferred
• High school diploma or GED equivalent
• 2+ years experience as medical assistant required
• Medical terminology knowledge

We offer a comprehensive benefits package to our eligible employees:

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!