Care Coordinator

Sirona Recovery; Milwaukee (WI); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Hybrid schedule

Paid holidays

Birthday day off

Personal time off

Vacation and sick time

Health and dental insurance including;

Vision insurance

Tuition Reimbursement

CEU trainings during work hours

Clinical supervision for licensure

Disability insurance

Life insurance

HSA/FSA/401K

Parking reimbursement

Mileage reimbursement

Job summary

Sirona Recovery seeks a Care Coordinator to operate within the Comprehensive Community Services (CCS) program. You will help adults with complex needs navigate care plans, collaborate with providers, and support recovery goals in a compassionate, trauma-informed framework.

The position emphasizes person-centered care, interdisciplinary teamwork, and licensure-oriented supervision. A hybrid work model and ongoing training opportunities support professional growth and licensure requirements.

Qualifications

• Bachelor’s Degree in Social Work or related field; Master’s Degree preferred.
• Experience in mental health and/or substance abuse fields preferred.
• Valid driver’s license and automobile with insurance.
• Pre-employment background check and TB testing and flu vaccinations as required.
• Ability to work with diverse populations and LGBTQ+ identities.

Responsibilities

• Assist consumers in understanding, navigating, and engaging with the CCS program.
• Coordinate with service providers and support teams to implement recovery plans.
• Provide supervision and training resources; support licensure processes.
• Maintain high-quality CCS services with trauma-informed, person-centered care.

Skills

MS Office proficiency

Organizational skills

Clinical knowledge

Trauma-Informed Care

Communication skills

Interpersonal skills

Education

Bachelor’s Degree in Social Work or related field

Master’s Degree preferred

Tools

Microsoft Office Suite

Job description

Sirona Recovery is proud to offer a competitive benefits package which prioritizes the physical and mental wellbeing of our staff including:

• Hybrid schedule- some work from home and in the community.
• Flexibility in schedule!
• 11 PAID holidays each year
• PAID day off for your birthday
• 24 hours of personal time
• PAID vacation and sick time
• Affordable health and dental insurance including voluntary Accident or Critical Illness plans
• FREE vision insurance
• Tuition Reimbursement
• Career growth through FREE trainings during work hours including trainings that satisfy Continuing Education Units for licensing requirements
• Clinical Supervision for licensure requirements
• FREE disability insurance
• FREE life insurance
• Health Savings Account, Flexible Spending Account, 401K
• Parking Reimbursement
• Mileage reimbursement (full IRS rate)

CLICK TO SEE A FULL LIST OF BENEFITS!

Comprehensive Community Services (CCS) is a recovery-focused, rehabilitative, and integrated behavioral health program for adults with severe mental illness and/or substance use disorders. The program is person-centered and uses consumer-directed service plans to describe the individualized services that will support the consumer in achieving their recovery goals.

The Care Coordinator will work under the CCS system of care which includes a set of values that emphasize individualized, strengths-based, trauma-informed, person-centered, harm-reduction focused, community-based, and culturally sensitive care. The Care Coordinator is responsible for helping our consumers understand, navigate, and grow through the CCS program. They meet and work with the individual’s service providers and other team supports that assist in their progression through the CCS program. The Care Coordinator receives consultation from the mental health and substance use professionals while working on the individual’s recovery plan of care. Clinical supervision is provided for licensure, plus training opportunities and mileage reimbursement.

Competencies:

• Working knowledge of Microsoft Office (including Outlook, Word, and Excel
• High level of skill in organization, attention to detail and accuracy as well as ability to handle multiple tasks at one time
• Clinical knowledge and skills with the ability to clearly communicate these to others
• Experience with Trauma-Informed Care and harm reduction approaches
• Ability to maintain and promote positive working relationships with others
• Excellent assessment and interviewing skills
• Effective use of time and resources to help maintain quality CCS services
• Exercise good judgment
• Ability to work well with individuals from diverse economic, racial, and ethnic backgrounds and LGBTQ+ identities

Requirements:

• Bachelor’s Degree in Social Work or a related field; Master’s Degree preferred
• At least one year of experience working in the mental health &/or substance abuse fields preferred
• Pre-employment background check and annual tuberculosis testing and flu vaccinations as required by Milwaukee County
• Valid driver’s license and automobile with insurance
• Ascribe to & championThe Difference Principles

Terms: Full-time, salary with benefits, exempt position.

Enjoy flexible scheduling, comprehensive collaborative training, and a smooth onboarding process. We offer mileage reimbursement and a hybrid work model that includes time in the office, in the community, and working from home. Join a supportive and dynamic work environment focused on growth and success.

Sirona Recovery is an Equal Opportunity Employer.