CCS Adult Care Coordinator

Jewish Family Services; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous PTO package

Paid Holidays

Comprehensive insurance package

Job summary

A local social services organization in Milwaukee is seeking a Care Coordinator. This full-time role involves providing support to individuals facing mental health and substance abuse issues. Key responsibilities include developing tailored recovery plans and conducting assessments. Candidates should have at least a Bachelor’s degree in a Human Services field and a minimum of one year's case management experience. A valid driver's license and background checks are also required. This is an in-office position with a focus on community interaction.

Qualifications

• Experience in case management or related services.
• Knowledge of behavioral health, mental health, and addiction issues.
• Proficiency in Microsoft Office applications.

Responsibilities

• Meet with individuals in their homes or community to identify goals.
• Develop customized recovery plans with consumers.
• Conduct assessments and monitor CCS consumer progress.

Skills

Case Management

Interpersonal Skills

Organizational Skills

Critical Thinking

Problem Solving

Communication Skills

Customer Service

EHR Management

Education

Master’s degree in Human Services

Bachelor’s degree in Human Services

Job description

Description

We offer no-cost supervision for those seeking their LCSW and needing to complete their 3,000 hours.

We are a dynamic team that provides Care Coordination services to members enrolled in the Comprehensive Community Services (CCS) program in the greater Milwaukee area. JFS CCS provides rehabilitative and recovery services to individuals struggling with mental health or substance abuse issues within the context of their unique needs and abilities. The programs offered through CCS are designed to promote and support recovery by stabilizing and addressing an individual's critical mental health needs, including substance use problems; an individual's ability to self-manage their physical and social health; and an individual's ability to meet their basic needs, including housing, education, and employment skills.

Benefits

A generous time off package that includes:

• PTO package that gives you up to 160 hours in your first year
• 7 Paid Holidays
• 8 Paid Personal Days (Floating Holidays)

A comprehensive insurance package that includes:

• Health, Vision, and Dental insurance
• Company-sponsored Life Insurance
• Voluntary Life Insurance, AD&D, STD, and LTD Insurance
• Optional Section‑125 HSA and FSA options
• 403(b) and 403(b) Roth retirement with company match
• Employee Assistance Program

Qualifications & Responsibilities

We are looking for someone with a Master’s degree or a 4‑year Bachelor’s degree (preferably with a CSW) in a Human Services field (Social Welfare, Psychology, Social Work, etc.) and at least one year of paid, formal experience providing case‑management services and working with behavioral health, mental health and/or addiction issues. Candidates must be able to work independently, stay organized, be detail oriented, meet deadlines, and conduct assessments of, monitor and support CCS consumers with a professional and caring methodology.

Our Care Coordinators meet with individuals in their homes or out in the community to identify recovery goals, develop customized recovery plans focusing on individuals’ preferences to improve or maintain the members’ quality of life, independence, health and overall wellness as it relates to their mental health or substance recovery. As a Care Coordinator, you and the consumer will work with the consumer and a dedicated team of providers to decide which programs and supports will assist the individual in reaching their recovery goals.

The Care Coordinator position is a full‑time, predominantly first shift position requiring a valid Wisconsin Driver’s License, access to a vehicle, personal motor vehicle insurance meeting the minimum requirements of the Agency, passing of a Department of Justice Background Check and Federal Sex Offender Registry Check, and verification of references.

Requirements

General

• Must have a valid driver’s license, access to a reliable vehicle, and automobile insurance coverage throughout employment and successfully pass a MVR and insurability check.
• Knowledge, understanding, and/or willingness to learn Jewish culture and traditions and those of the Agency population as necessary.
• Accept other duties and responsibilities as assigned.
• Candidates must successfully pass a criminal background check with the Wisconsin Department of Justice and a caregiver background check with the Wisconsin Department of Health Services, the Department of Children and Families and the Department of Safety and Professional Services and a Fingerprint ID check for relevant programs.
• Candidates must pass a Dr. Sjodin National Sex Offender and Wisconsin Sex Offender Registry screening.
• Vaccinations per program requirements (Flu, MMR, Varicella, TB Skin Test).
• This job is an in‑office position with hours required to support the CCS team.

Qualifications/Requirements

• Masters degree preferred. A four‑year Bachelors degree (preferably with a CSW) in a Human Services field (e.g. Social Welfare, Psychology, etc.) required.
• A minimum of one (1) year of Comprehensive Community Services (CCS) experience providing Case Management or related services is required.
• Experience in behavioral health, mental health and/or addiction is preferred.
• Experience in various case management systems (TCM, CSP, Wraparound Milwaukee, My Choice Family Care, etc.) is preferred, but not required.
• Must have excellent interpersonal, organizational, critical thinking, problem solving, creative and independent thinking skills.
• Must be able to work independently with minimal supervision.
• Excellent verbal and written communication skills are required.
• Excellent customer service skills are required.
• Have the ability to make accurate assessments, interact effectively with consumers, agency staff, and other community professionals within a team concept.
• Must be able to handle multiple tasks simultaneously and prioritize based on severity of need.
• The ability to respect and maintain privacy and dignity of consumers and assure consumer confidentiality at all times is required.
• Familiarity with Electronic Health Record (EHR) management systems is required.
• Proficient in computer use, Microsoft Office applications.