Care Coordinator

Socket.dev; Chicago (IL); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

BCBS Medical PPO Plans

BCBS Dental

VSP Vision

Tuition Reimbursement up to $1,500 per

11 Paid Holidays

10 Days of Paid Time Off

8 Sick Days

Job summary

Socket.dev is seeking a Care Coordinator in Chicago to act as a pivotal link between patients and the healthcare team. The role involves guiding patients through care plans, ensuring follow-ups, and promoting healthy lifestyles.

You will help with referrals and be responsible for care-team-based utilization management and patient follow-up post-discharge or after ER visits. The position emphasizes peer support, utilization management, and population-based care activities, with a schedule of

Qualifications

• Associates Degree or 3 years or more of health related experience.
• Bachelor's Degree preferred.
• Proficient in Electronic Health Record (EHR) and MHN Connect, Microsoft Word and Excel.

Responsibilities

• Act as peer support for enrolled patients and build trust with families.
• Manage inpatient and outpatient utilization and follow-up care.
• Perform population-based management activities.
• Ensure health risk assessments are completed and shared with entities.
• Support care team with referrals and utilization management.
• Distribute disease-specific education to patient panels.
• Provide reminder calls for appointments and follow-ups.
• Assist patients with specialty and PCP visits and labs/diagnostics.
• Set up and track medical referrals.

Skills

Electronic Health Records (EHR)

MHN Connect

Microsoft Word

Microsoft Excel

Education

Associates Degree

Bachelor's degree preferred

Tools

MHN Connect

Microsoft Word

Microsoft Excel

Job description

Description

Care Coordinator

Schedule: Monday - Friday 9:00am - 5:00pm

We are seeking a highly motivated and compassionate Care Coordinator to join our healthcare organization. The Care Coordinator will serve as a vital link between our patients and our healthcare team. The successful candidate will be responsible for guiding patients through care plans, ensuring follow-up, and promoting a healthy lifestyle. Additionally, the Care Coordinator will assist in the referral process and be solely responsible for care team-based utilization management, and patient follow-up for hospital discharges and emergency room visits.

Responsibilities:

• Act as peer support for enrolled patients which includes advocacy as patients navigate the medical system and relationship building with individuals and their families.
• Manage inpatient and outpatient utilization and medical care follow-up.
• Perform population-based management activities.
• Ensure patients health risk assessment are completed and provided to the various entities.
• Report any health follow-up. Lenges to the care team including Care Coordinator
• Maintain and distribute approved disease specific education to identified patient panel and community.
• Provide reminder phone calls for various scheduled appointments or follow-up after scheduled appointments.
• Assist patients with obtaining specialty care visits, Primary Care Provider visits, and ancillary services such as labs/diagnostics, including making appointments as needed.
• Manage the referral process by setting up, completing, and tracking medical referrals

Qualifications:

• Associates Degree or 3 years or more of health related experience. Bachelor's Degree preferred.
• Proficient in Electronic Health Record, MHN Connect, Microsoft Word and Excel.
• A minimum of three (3) or more years of experience or related healthcare experience required.

Chicago Family Health Centers offers benefits to all its full-time employees:

BCBS Medical PPO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 10 Days of Paid Time Off | 8 sick days |

Requirements

Education and Experience

• Associates Degree or 3 years or more of health related experience. Bachelor's Degree preferred.
• Proficient in Electronic Health Record, MHN Connect, Microsoft Word and Excel.
• A minimum of three (3) or more years of experience or related healthcare experience required.