Care Coordination Supervisor

Integrated Services for Behavioral Health; Athens (OH); On-site; USD 52,609 - 79,175; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Short-term disability

Long-term disability

401(k) with employer match

Employee Assistance Program (EAP)

Job summary

A community-focused behavioral health organization in Ohio seeks a Care Coordination Supervisor to oversee team activities and ensure adherence to care coordination standards. The role requires a bachelor's degree in social work and at least three years of relevant experience. Additionally, supervisory experience is preferred. This position offers a comprehensive benefits package, including medical, dental, and 401(k) matching. A hiring bonus of $5,000 is also available.

Qualifications

• Bachelor’s degree in social work or counseling; master’s degree preferred.
• LSW/LPC required; LISW/LPCC preferred.
• Three years of experience in coordinated supportive services.

Responsibilities

• Supervise care coordination team activities.
• Provide training for direct care coordinators.
• Ensure adherence to the high-fidelity wraparound model.

Skills

Communication skills

Organizational skills

Knowledge of behavioral health regulations

Prioritization tasks

Education

Bachelor’s degree in social work or counseling

Master’s degree preferred

Tools

Electronic Health Record systems

Job description

Care Coordination Supervisor

Region H (Jackson, Pike, Meigs, Gallia, Highland, Fayette, Pickaway, Ross, Hocking, Vinton, and Athens Counties)

This role is eligible for a $5,000 hiring bonus!

Integrated Services for Behavioral Health (ISBH) is a community‑minded, forward‑thinking behavioral health organization helping people along the road to health and well‑being. We meet people in their homes and communities and help connect them to the resources they need. We serve southeastern and central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities.

The Care Coordination Supervisor is primarily responsible for ensuring adherence to the high‑fidelity wraparound model of care coordination, ensuring quality care for children and families/caregivers representing diverse socioeconomic, racial, ethnic, and cultural backgrounds. The supervisor has a thorough understanding of local community resources and is skilled at developing and maintaining working relationships with staff, clients, and community partners. This position will serve Region H.

Salary range: $52,609.67 to $79,175.95

Essential Functions

• Supervise and oversee activities of care coordination team members through various methods including but not limited to team meetings/supervision and regular communications.
• Provide training for direct care coordinators in the home and community setting.
• Provide routine training, support and assistance to staff through individual and group conferences, assistance in analyzing case problems, and in improving their skills.
• Promote an ongoing culture of team member recognition and create an atmosphere of teamwork.
• Complete and maintain high fidelity wraparound training credential.
• Ensure completion of skill and competency‑based training to supervise delivery of ICC and MCC. Review, provide feedback, and approve all required documentation – ensure completion of all required care plans, initial assessments and CANS, outcomes reports, etc.
• Ensure coordination and adherence of on‑call rotation.
• Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to OhioRISE ICC/MCC planning process and service components.
• Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with focus on ensuring family voice and choice.
• Assess needs in crisis situations and inform response.
• Respect confidential information. Ensure operations meet quality and compliance standards.
• Assure documentation meets Medicaid standards.
• Evaluate performance of staff members and recommend appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.
• Perform all other duties as assigned.

Minimum Requirements

• Bachelor’s degree in social work or counseling; master’s degree preferred.
• LSW/LPC required; LISW/LPCC preferred.
• Three years of experience providing coordinated supportive services/care coordination services.
• Previous supervisory experience preferred.
• Experience working in the behavioral health field required, preferably experience working with multi‑system youth, or individuals with autism and/or developmental disabilities.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism.
• Knowledge of high‑fidelity wraparound services preferred (training provided post‑hire).
• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, and colleagues, and partners.
• Excellent organizational skills with the ability to stay focused.
• Ability to prioritize multiple tasks.
• Demonstrated clinical knowledge of children with co‑occurring developmental disorder and complex behavioral health issues.
• Experience working within Electronic Health Record systems.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Short‑term disability
• Long‑term disability
• 401(k) with employer match
• Employee Assistance Program (EAP) to support you and your family

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.