Care Coordination Supervisor (Region I)

Integrated Services for Behavioral Health; Byesville (OH); On-site; USD 64,000 - 74,957; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401(k) with Employer Match

Employee Assistance Program

Job summary

Integrated Services for Behavioral Health is seeking a Care Coordination Supervisor in Byesville, OH, to oversee a dedicated team aiming to enhance behavioral health services in the community. The position includes a $5,000 sign-on bonus and requires supervisory experience in behavioral health.

The ideal candidate will hold a Bachelor’s or Master’s degree in a related field, have LSW/LPC certification, and at least three years of experience in care coordination.

Comprehensive benefits include medical, dental, a 401(k) with employer match, and an employee assistance program.

Qualifications

• Three years of experience in care coordination services.
• Previous supervisory experience preferred.
• Experience in behavioral health field required.

Responsibilities

• Supervise care coordination team members.
• Provide training and support to staff.
• Ensure compliance with quality standards.

Skills

Excellent communication skills

Organizational skills

Clinical knowledge of developmental disorders

Education

Bachelor’s/master’s degree in social work or related field

LSW/LPC

Job description

We are seeking a Care Coordination Supervisor! Guernsey/Noble County, OH. This role is eligible for a $5,000 sign‑on bonus! Join our team! Integrated Services for Behavioral Health (ISBH) is a community‑minded, forward‑thinking behavioral health organization helping people along the road to health and well‑being. We meet people in their homes and communities and help connect them to the resources they need. We serve southeastern and central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

Salary Range

$64,000.00 – $74,957.37 based on experience, education, and/or licensure.

Essential Functions

• Supervise and oversee activities of care coordination team members through various methods, including but not limited to team meetings, supervision, and regular communications.
• Provide training for direct care coordinators in the home and community setting.
• Provide routine training, support, and assistance to staff through individual and group conferences, assistance in analyzing case problems, and in improving their skills.
• Promote an ongoing culture of team member recognition and create an atmosphere of teamwork.
• Complete and maintain high‑fidelity wraparound training credential.
• Ensure completion of skill and competency‑based training to supervise the delivery of ICC and MCC. Review, provide feedback, and approve all required documentation – ensure completion of all required care plans, initial assessments, and CANS, outcomes reports, etc.
• Ensure coordination and adherence to the on‑call rotation.
• Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to OhioRISE ICC/MCC planning process, and service components.
• Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with a focus on ensuring family voice and choice.
• Assess needs in crisis situations and inform response.
• Respect confidential information. Ensure operations meet quality and compliance standards.
• Assure documentation meets Medicaid standards.
• Evaluate the performance of staff members and recommend appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.
• All other duties as assigned.

Minimum Requirements

• Bachelor’s/master’s degree in social work, education, counseling, psychology, or another related field preferred.
• LSW/LPC is required.
• Three years of experience providing coordinated supportive services/care coordination services.
• Previous supervisory experience preferred.
• Experience working in the behavioral health field required, preferably experience working with multi‑system youth, or individuals with autism and/or developmental disabilities.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism.
• Knowledge of high‑fidelity wraparound services preferred (training provided post‑hire).
• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, colleagues, and partners.
• Excellent organizational skills with the ability to stay focused.
• Ability to prioritize multiple tasks.
• Demonstrated clinical knowledge of children with co‑occurring developmental disorders and complex behavioral health issues.
• Experience working within Electronic Health Record systems.
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
• Ability to maintain a minimum of 100 mbps for high‑speed internet connection is required.

Benefits

• Medical
• Dental
• Vision
• Short‑term Disability
• Long‑term Disability
• 401(k) with Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

Our Mission

Delivering exceptional care through connection.

Our Values

Dignity – We meet people where they are on their journey with respect and hope.

Collaboration – We listen to understand and ask how we can best support the people and communities we serve.

Wellbeing – We celebrate one another's strengths, and we support one another in being well.

Excellence – We demand high‑quality care for those we serve, and are a leader in how we care for one another as a team.

Innovation – We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach toward what we know is possible.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.