Care Coordination Supervisor

Integrated Services for Behavioral Health; Hillsboro (OH); On-site; USD 64,000 - 74,957; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP

Job summary

Integrated Services for Behavioral Health (ISBH) is seeking a Care Coordination Supervisor to lead the wraparound care coordination team in Highland County, OH. The role ensures adherence to the high‑fidelity model and coordinates services across Jackson, Pike, Meigs, Gallia, Highland, Fayette, Pickaway, Ross, Hocking, Vinton, and Athens Counties.

Salary range is $64,000.00–$74,957.37 with a $5,000 sign‑on bonus.

Qualifications

• Bachelor’s degree in social work or counseling required or equivalent.
• LSW/LPC licensure required; LISW/LPCC preferred.
• Three years of experience in care coordination or equivalent.
• Supervisory experience in behavioral health preferred.
• Experience with multi-system youth, autism, or developmental disabilities beneficial.
• Knowledge of state/federal regulations governing behavioral health services.

Responsibilities

• Supervise and oversee care coordination team activities and staff.
• Provide training for direct care coordinators in home and community settings.
• Support staff through conferences, case analysis, and skill improvement.
• Foster teamwork and recognize staff contributions.
• Ensure documentation meets Medicaid standards and maintains required training.
• Coordinate on-call rotations and fidelity review processes.
• Collaborate with systems and partners to ensure high-quality services.

Skills

Communication skills

Leadership

Organizational skills

Multisystem collaboration

EHR proficiency

Education

Bachelor's degree in social work or counseling

LSW/LPC required

Master's degree preferred

Tools

Electronic Health Record systems

Job description

We are seeking a Care Coordination Supervisor!

Highland County, OH

This role is eligible for a $5,000 sign on bonus!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well‑being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeast and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Care Coordination Supervisor is primarily responsible for ensuring adherence to the high‑fidelity wraparound model of care coordination, ensuring quality care for children and families/caregivers representing diverse socioeconomic, racial, ethnic, and cultural backgrounds. The supervisor has a thorough understanding of local community resources and is skilled at developing and maintaining working relationships with staff, clients, and community partners. This position will be responsible for serving Region H (Jackson, Pike, Meigs, Gallia, Highland, Fayette, Pickaway, Ross, Hocking, Vinton, and Athens Counties).

Salary range for this position is $64,000.00–$74,957.37, based on experience, education and licensure.

Essential Functions

• Supervise and oversee activities of care coordination team members through various methods including but not limited to team meetings/supervision and regular communications.
• Provide training for direct care coordinators in the home and community setting.
• Provide routine training, support and assistance to staff through individual and group conferences, assistance in analyzing case problems, and in improving their skills.
• Promote an ongoing culture of team member recognition and create an atmosphere of teamwork.
• Complete and maintain high fidelity wraparound training credential.
• Ensure completion of skill and competency‑based training to supervise delivery of ICC and MCC. Review, provide feedback, and approve all required documentation – ensure completion of all required care plans, initial assessments and CANS, outcomes reports, etc.
• Ensures coordination and adherence of on‑call rotation.
• Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to OhioRISE ICC/MCC planning process and service components.
• Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with focus on ensuring family voice and choice.
• Ability to assess needs in crisis situations and inform response.
• Respects confidential information. Ensures operations meet quality and compliance standards.
• Assures documentation meets Medicaid standards.
• Evaluates performance of staff members and recommends appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.
• All other duties as assigned.

Minimum Requirements

• Bachelor’s degree in social work or counseling, master’s degree preferred.
• LSW/LPC required, LISW/LPCC preferred.
• Three years of experience providing coordinated supportive services/care coordination services.
• Previous supervisory experience preferred.
• Experience working in the behavioral health field required, preferably experience working with multi‑system youth, or individuals with autism and/or developmental disabilities.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism.
• Knowledge of high‑fidelity wraparound services preferred (training provided post‑hire).
• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, and colleagues, and partners.
• Excellent organizational skills with the ability to stay focused.
• Ability to prioritize multiple tasks.
• Demonstrated clinical knowledge of children with co‑occurring developmental disorder and complex behavioral health issues.
• Experience working within Electronic Health Record systems.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits Include

• Medical
• Dental
• Vision
• Short‑term Disability
• Long‑term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.