Care Coordination Specialist: Transitions & Payer Support

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 26,000 - 37,000; Full time

Job summary

Hackensack Meridian Health in Neptune Township, NJ is seeking a Care Coordination Specialist to support transitions of care, utilization management, and payer communications. The role involves obtaining authorizations, preparing appeals, and coordinating with care teams to ensure accurate documentation and timely patient care.

Excellent communication, organizational skills, and EPIC experience are desired. The position offers a collaborative culture with strong community impact and competitive

Qualifications

• High School diploma or GED or equivalent.
• Experience in the healthcare industry is preferred.
• Strong written and verbal communication skills.
• Proficient computer and Excel skills.
• Experience with EPIC/INDICIA is a plus.
• Ability to work independently and in a team.

Responsibilities

• Manage insurance authorizations and appeals with payers.
• Coordinate referrals to external facilities and services.
• Support care coordination through daily logs and documentation.
• Verify admission and discharge data for accuracy.
• Enter documentation into EPIC and related systems.
• Assist with scheduling and patient communication.

Skills

Communication skills

Teamwork

Time management

Problem solving

Attention to detail

Education

High School diploma or GED

Healthcare-related experience

Tools

EPIC

INDICIA

Job description

Hackensack Meridian Health in Neptune Township, NJ is seeking a Care Coordination Specialist to support transitions of care, utilization management, and payer communications. The role involves obtaining authorizations, preparing appeals, and coordinating with care teams to ensure accurate documentation and timely patient care.

Excellent communication, organizational skills, and EPIC experience are desired. The position offers a collaborative culture with strong community impact and competitive