Care Coordination & Scheduling Specialist

FirstLight Home Care; Saint Paul (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Exceptional support team

Fun, supportive, and safe working env.

Rewards and recognition programs

Comprehensive paid training

Competitive salary

Flexible schedule

Job summary

FirstLight Home Care is seeking a Scheduling & Intake Coordinator to organize and maintain client and staff schedules, respond to inquiries, assist with client intake, and help recruit caregivers. The role emphasizes clear communication, meticulous record-keeping, and a proactive, organized approach in a fast-moving home-care environment.

The ideal candidate is highly organized, dependable, and comfortable with phone, text, email, and video communications, ensuring reliable care coordination for

Qualifications

• Strong verbal and written English communication skills.
• Excellent organizational and time-management abilities.
• Professional communication across phone, text, email, and video.
• Ability to manage multiple schedules and priorities simultaneously.
• Strong attention to detail and confidentiality.
• Reliable internet and appropriate remote workspace.
• Dependable and responsive during scheduled hours.

Responsibilities

• Coordinate phone and client communications to ensure timely responses.
• Support new client intake and onboarding processes.
• Recruit caregivers and conduct virtual interviews as needed.
• Provide administrative support and maintain accurate records.

Skills

Strong verbal and written English

Excellent organizational skills

Time-management skills

Professional communication (phone,text

Video communication

Ability to handle multiple schedules

Attention to detail

Confidentiality

Reliability during working hours

Tools

CRM software

Healthcare scheduling software

Job description

FirstLight Home Care is seeking a Scheduling & Intake Coordinator to organize and maintain client and staff schedules, respond to inquiries, assist with client intake, and help recruit caregivers. The role emphasizes clear communication, meticulous record-keeping, and a proactive, organized approach in a fast-moving home-care environment.

The ideal candidate is highly organized, dependable, and comfortable with phone, text, email, and video communications, ensuring reliable care coordination for