Care Coordination & Scheduling Specialist

CenterWell Home Health; Greenville (SC); In loco; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

CenterWell Home Health in Greenville, SC seeks a Patient Services Coordinator who will manage patient scheduling, coordinate with field staff, physicians, and office teams to ensure care continuity and efficient operations. The role also supports day-to-day office management and staff communication, handling urgent scheduling changes and reporting issues to leadership.

The ideal candidate has at least 1 year of home health experience, strong communication and organizational skills, and the

Competenze

• Must possess excellent communication skills and interact well with a diverse group of individuals.
• Must have at least 1 year of home health experience.
• Prior packet review / QI experience preferred.
• Coding certification is preferred.

Mansioni

• Manages schedules for all patients and edits schedules for agents calling in sick.
• Updates agent unavailability in worker console and reassigns patients as needed.
• Initiates infection control forms and handles infection reporting processes.
• Backs up during lunch hours and busy times; refers clinical questions as needed.
• Maintains hospitalization log and disseminates coordination notes to staff.
• Prepares weekly agent schedules and reviews productivity and geographic issues.
• Runs scheduling reports (Agent Summary Report, Missed Visits).
• Verifies visit notes and assists with transfers of patients between branches.

Conoscenze

Communication

Home health experience

Organizational skills

Multi-tasking

Descrizione del lavoro

CenterWell Home Health in Greenville, SC seeks a Patient Services Coordinator who will manage patient scheduling, coordinate with field staff, physicians, and office teams to ensure care continuity and efficient operations. The role also supports day-to-day office management and staff communication, handling urgent scheduling changes and reporting issues to leadership.

The ideal candidate has at least 1 year of home health experience, strong communication and organizational skills, and the