Care Coordination & Scheduling Specialist

271 Atrium Health Specialty Network, Inc; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health is seeking a Referral Coordination professional in Charlotte, NC to assist patients and providers with referrals, authorizations, and scheduling. The role requires understanding benefits coverage and coordinating care across departments.

You will ensure care gaps are avoided, educate patients on insurance coverage, and coordinate with referring and receiving practices to streamline the referral process.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Understanding of Insurance coverage and Medical Necessity policies preferred.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices.
• Obtains all authorizations needed.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments.
• Reviews benefits and educates patient on insurance coverage.
• Follows up on all referrals to ensure no care gaps.

Skills

Referral coordination

Customer service

Insurance knowledge

Scheduling

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health is seeking a Referral Coordination professional in Charlotte, NC to assist patients and providers with referrals, authorizations, and scheduling. The role requires understanding benefits coverage and coordinating care across departments.

You will ensure care gaps are avoided, educate patients on insurance coverage, and coordinate with referring and receiving practices to streamline the referral process.