Care Coordination & Scheduling Specialist

Hugh Chatham Health; Albemarle (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Retirement plans

Educational Assistance Program

Job summary

Advocate Health in North Carolina seeks a full-time Revenue Cycle professional to manage referrals, insurance coordination, and patient education on benefits. Position requires coordinating schedules, obtaining authorisations, and ensuring no care gaps, with a 40-hour workweek and 6:45am–3:15pm shifts.

High School Diploma or GED is required; computer experience and knowledge of medical records software are preferred. Benefits eligible with comprehensive rewards.

Qualifications

• High School Diploma or GED required.
• Knowledge of Insurance coverage (FSC/Coverage/Plan types) preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorisations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Insurance coverage knowledge

Communication skills

Medical records software

Education

High School Diploma or GED

Tools

Medical records software

Computer systems

Job description

Advocate Health in North Carolina seeks a full-time Revenue Cycle professional to manage referrals, insurance coordination, and patient education on benefits. Position requires coordinating schedules, obtaining authorisations, and ensuring no care gaps, with a 40-hour workweek and 6:45am–3:15pm shifts.

High School Diploma or GED is required; computer experience and knowledge of medical records software are preferred. Benefits eligible with comprehensive rewards.