Care Coordination & Referrals Specialist

GraceMed Health Clinic Inc.; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

GraceMed Health Clinic Inc. is seeking a calendar-driven receptionist to support providers with routine paperwork and coordinate patient referrals.

You will schedule tests and outside appointments, explain preparations, and secure pre-authorizations to ensure smooth care transitions. The role requires strong customer service, basic computer skills, and knowledge of medical terminology, with bilingual Spanish preferred.

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish preferred.

Responsibilities

• Schedules patients for ancillary tests and appointments with outside providers.
• Completes referral arrangements and maintains logs for tracking referrals outside the clinic.
• Explains test or appointment preparation to patients for outside appointments.
• Obtains insurance pre-authorizations or referral confirmation as needed.
• Assists with eligibility for Project Access and coordinates with the SRS Project Access staff.
• Communicates with providers regarding referrals, scheduling, results and follow-up.
• Maintains patient confidentiality at all times.
• Assists in development and documentation of protocols related to job functions.

Skills

Customer service

Computer skills

Medical terminology

Office equipment

Education

High school diploma or equivalent

Bilingual Spanish preferred

Job description

GraceMed Health Clinic Inc. is seeking a calendar-driven receptionist to support providers with routine paperwork and coordinate patient referrals.

You will schedule tests and outside appointments, explain preparations, and secure pre-authorizations to ensure smooth care transitions. The role requires strong customer service, basic computer skills, and knowledge of medical terminology, with bilingual Spanish preferred.