Care Coordination & Referral Specialist

Indian Health Board of Minneapolis, Inc.; Minneapolis (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

FSA

Job summary

Indian Health Board of Minneapolis is seeking a Referral & Quality Coordinator (Business Coordinator) to support the medical clinic with clerical and patient coordination tasks.

You will arrange referrals, work with clinicians to schedule appointments, prepare correspondence, run reports on quality measures, and assist with prior authorizations and preventive care reminders. This full-time role offers a stable schedule on weekdays and opportunities to contribute to patient-centered care.

Qualifications

• High School diploma or equivalent.
• Experience in healthcare setting preferred.
• Strong organizational and communication skills.

Responsibilities

• Coordinate scheduling and tracking of referrals for specialty, diagnostic, and therapeutic services.
• Work with medical staff to procure referral appointments for patients.
• Sending and receiving necessary information to/from outside vendors and clinics.
• Prepare patient correspondence.
• Utilize scheduling and patient database software to provide services.
• Ability to track and run reports for Quality measures.
• Initiate communication with patients that need preventive care, missed screenings, immunizations, etc. (Gaps in Care).
• Evaluate effectiveness of healthcare needs and follow-up within the referral process and/or quality measure collection.
• Assist with Prior Authorizations.
• Assist with scheduling patients as needed and for Annual Wellness Visits.
• Participate in performance improvement activities.
• Other duties deemed necessary by supervisor.

Skills

Typing

Medical terminology

Quality measures

Prior authorizations

Computer skills

Communication

Confidentiality

Independent work

Cultural sensitivity

Education

High School diploma or equivalent

Job description

Indian Health Board of Minneapolis is seeking a Referral & Quality Coordinator (Business Coordinator) to support the medical clinic with clerical and patient coordination tasks.

You will arrange referrals, work with clinicians to schedule appointments, prepare correspondence, run reports on quality measures, and assist with prior authorizations and preventive care reminders. This full-time role offers a stable schedule on weekdays and opportunities to contribute to patient-centered care.