Care Coordination & Physician Referral Specialist

Veterans in Healthcare; Las Vegas (NV); On-site; USD 28,000 - 43,000; Full time

Job summary

University Medical Center of Southern Nevada is seeking a dedicated Health Care Office Assistant to coordinate patient care at our Las Vegas facility. The role involves answering calls, scheduling, processing referrals, verifying insurance, and handling prior authorizations to ensure seamless care coordination.

Requirements include a high school diploma and at least 3 years in a healthcare office setting. Knowledge of payer portals and Excel is beneficial; bilingual abilities (Spanish) are a

Qualifications

• Education/Experience: High school diploma and 3 years of healthcare office experience.
• Minimum one year processing outgoing referrals for Primary Care.
• Experience with insurance eligibility verification and submitting referrals through insurance portals.

Responsibilities

• Coordinate patient care by answering incoming phone calls and scheduling appointments.
• Process incoming referrals, verify insurance, and handle prior authorizations as needed.
• Maintain accurate patient records and ensure timely communication with all parties.

Skills

Customer service

Communication

Bilingual (Spanish)

Education

High School Diploma or equivalent

Tools

Epic Experience

Microsoft Excel

Insurance Portals

Job description

University Medical Center of Southern Nevada is seeking a dedicated Health Care Office Assistant to coordinate patient care at our Las Vegas facility. The role involves answering calls, scheduling, processing referrals, verifying insurance, and handling prior authorizations to ensure seamless care coordination.

Requirements include a high school diploma and at least 3 years in a healthcare office setting. Knowledge of payer portals and Excel is beneficial; bilingual abilities (Spanish) are a