Care Coordination Navigator for High-Risk Patients

humana; Delray Beach (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Humana is seeking a Care Coach to provide proactive, patient-centered care coordination and social needs support for high‑risk patients. You will be the primary contact, perform home visits, and coordinate with primary care, specialists and community resources to close care gaps.

Travel to patient sites is required; the role blends clinic-based and field work. This position emphasizes culturally competent care, chronic disease education, and effective communication with patients and providers.

Qualifications

• Healthcare professional with 3+ years of ambulatory, primary care, or senior-care experience with direct patient care.
• Ability to discuss chronic conditions and reinforce medication instructions.
• Comfortable with home visits and community outreach.
• Experience in patient education, care coordination, and social support for high‑risk/geriatric populations.

Responsibilities

• Coordinate care across health and social service systems to support patients.
• Perform home visits to assess living conditions and safety concerns.
• Identify barriers to care and connect patients with community resources.
• Deliver chronic disease education and reinforce provider recommendations.
• Act as liaison between patients, primary care, specialists, pharmacies, and home health.

Skills

Care coordination

Patient education

Social support

Cultural competence

Communication

Education

LPN/LVN license or MA Certification

RN or Physician license (foreign equivalent)

Job description

Humana is seeking a Care Coach to provide proactive, patient-centered care coordination and social needs support for high‑risk patients. You will be the primary contact, perform home visits, and coordinate with primary care, specialists and community resources to close care gaps.

Travel to patient sites is required; the role blends clinic-based and field work. This position emphasizes culturally competent care, chronic disease education, and effective communication with patients and providers.