Mobile Care Navigator for High-Risk Patients

humana; Orlando (FL); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Humana seeks a patient-centered caregiver to conduct structured interviews, perform home visits, and identify barriers to care. You will coordinate with primary care teams and community resources to support high-risk or geriatric patients.

The role requires delivering culturally competent education on chronic disease management, managing transitions from hospital/ED, and engaging patients through community programs. Travel to patients' homes and clinics is involved.

Qualifications

• Healthcare professional with ambulatory/primary care or senior-care experience with direct patient care.
• Ability to discuss chronic conditions and reinforce medication instructions.
• Comfortable with regular home visits and community outreach.
• Experience in patient education, care coordination, and social support for high‑risk/geriatric populations.

Responsibilities

• Conduct structured patient interviews and document findings for providers.
• Perform home visits to assess living conditions and barriers to engagement.
• Identify social barriers and connect patients with community resources.
• Deliver chronic disease education using approved materials.
• Coordinate care between patients, PCPs, specialists, pharmacies, home health, and community providers.
• Follow up after hospitalizations/ED visits to support safe transitions.

Skills

Home visits

Care coordination

Patient education

Chronic disease management

Cultural competence

Bilingual English/Spanish

Communication skills

Education

LPN/LVN license or MA certification

Active unrestricted license/credential

RN license (preferred)

Job description

Humana seeks a patient-centered caregiver to conduct structured interviews, perform home visits, and identify barriers to care. You will coordinate with primary care teams and community resources to support high-risk or geriatric patients.

The role requires delivering culturally competent education on chronic disease management, managing transitions from hospital/ED, and engaging patients through community programs. Travel to patients' homes and clinics is involved.