Bilingual Care Coach: Field-Based Patient Navigator

humana; Pompano Beach (FL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Humana seeks a Care Coach to provide proactive, patient-centered care coordination for the highest risk top 5% members. You will serve as the primary contact, conducting home visits, reinforcing care plans, and coordinating with primary care, specialists, pharmacies, and home health to close care gaps.

Requirements include 3+ years in ambulatory or senior care, ability to discuss chronic conditions, and comfort with field-based outreach.

Qualifications

• 3+ years of ambulatory/primary care or senior-care with direct patient care.
• Ability to discuss chronic conditions and reinforce medication instructions.
• Comfort with home visits and community outreach.
• Experience in patient education, care coordination, and social support for high‑risk or geriatric populations.

Responsibilities

• Coordinate care across health and social service systems, advocating for patients.
• Perform home visits to assess living conditions and barriers to engagement.
• Identify barriers to care and connect patients with community resources.
• Deliver chronic disease education and reinforce care plans.
• Facilitate communication across care settings and support transitions of care.

Skills

Ambulatory care experience

Patient education

Care coordination

Home visits

Bilingual (English/Spanish)

Education

Active LPN/LVN license or RN license

Job description

Humana seeks a Care Coach to provide proactive, patient-centered care coordination for the highest risk top 5% members. You will serve as the primary contact, conducting home visits, reinforcing care plans, and coordinating with primary care, specialists, pharmacies, and home health to close care gaps.

Requirements include 3+ years in ambulatory or senior care, ability to discuss chronic conditions, and comfort with field-based outreach.