Care Coordination & Home Modifications Specialist

Healthierhere; Seattle (WA); Hybrid; USD 50,000 - 54,000; Full time

Benefits offered by this job

Hybrid work model

Wellness benefit

Professional development allowance

Paid time off

Job summary

HealthierHere is Seattle-based, a nonprofit collaborative advancing health equity across King County. The HealthierHere Community Hub centralizes referrals and coordinates health-related social needs services with a focus on home modifications and accessibility.

The HRSN Eligibility and Referral Specialist- Home Modifications will support eligibility, assessments, enrollments, and vendor bidding, reporting to the Director of Program Operations.

Qualifications

• 2+ years of combined education and/or professional experience in health, human services, social services or related fields.
• Strong customer service skills and ability to connect authentically with diverse community members.
• Excellent written and oral communication skills, attention to detail, organization, and coordination.

Responsibilities

• Review Medicaid status and other criteria to determine client eligibility for Medicaid waiver funded HRSN services.
• Enter eligibility data into the Connect2 Coordinator system.
• Respond to referrals for HRSN services from Community Hub CBWs and contracted providers.
• Pre-screen potential HRSN recipients using the HRSN decision tool to determine likely eligibility.
• Complete HRSN assessments with eligible clients over the phone and document in GetCare system.
• Enroll eligible clients in HRSN services and complete service authorizations in GetCare system.
• Manage the bidding process for Home Accessibility Modifications and Remediation services.

Skills

Care coordination

Health navigation

Community engagement

Customer service

Communication

Tools

Microsoft Office

Word

Excel

SharePoint

PowerPoint

Job description

HealthierHere is Seattle-based, a nonprofit collaborative advancing health equity across King County. The HealthierHere Community Hub centralizes referrals and coordinates health-related social needs services with a focus on home modifications and accessibility.

The HRSN Eligibility and Referral Specialist- Home Modifications will support eligibility, assessments, enrollments, and vendor bidding, reporting to the Director of Program Operations.