Care Coordination & EHR Support Specialist

Tuba City Regional Health Care Corporation; Tuba City (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Tuba City Regional Health Care Corporation is seeking a Client Services Technician to support care coordination, patient access, and provider-patient communication. You will educate patients about the care team, confirm appointments, and connect them to needed resources.

The role requires strong customer service, data entry, and multitasking in a fast-paced clinic setting. The incumbent works under flexible scheduling, supports multiple departments, and uses the EHR system to improve patient

Qualifications

• Customer service and telephone communication skills
• Proficient knowledge of computer software
• Ability to manage multiple tasks and meet deadlines
• Independently work with minimal supervision
• Fingerprinting/background checks will be required

Responsibilities

• Participate in daily huddles to identify gaps in care
• Serve as EHR super user and train new team members
• Coordinate scheduling, referrals, and health records
• Ensure appointments are scheduled with PCPs and manage waitlists
• Maintain provider clinic schedules in the EHR and manage documents

Skills

Customer service

Telephone communication

Typing

Independent work

Multitasking

Data entry

Education

High school diploma or GED

Basic Life Support (BLS) Certification

Job description

Tuba City Regional Health Care Corporation is seeking a Client Services Technician to support care coordination, patient access, and provider-patient communication. You will educate patients about the care team, confirm appointments, and connect them to needed resources.

The role requires strong customer service, data entry, and multitasking in a fast-paced clinic setting. The incumbent works under flexible scheduling, supports multiple departments, and uses the EHR system to improve patient