Care Coordination Case Manager – RN or Social Worker

Henry-Ford-Health-2; Troy (MI); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Henry Ford Health through Populance in the Detroit area seeks an RN or Licensed Social Worker Case Manager. The role coordinates care, conducts assessments, and develops plans with patients and families to optimize outcomes.

Responsibilities include discharge planning, resource coordination, and patient advocacy across ambulatory and inpatient settings. Requirements include a nursing degree or MSW and 3+ years of clinical experience; CCM or ACM certification is expected within three years.

Qualifications

• Bachelor’s degree in nursing or related field (i.e., social work, counseling, health education).
• Master’s degree in Social Work may be required, depending on role.
• Minimum of three years of clinical experience.
• Excellent customer service and interpersonal skills with all organizational levels.
• Strong problem-solving, analytical and decision-making abilities.

Responsibilities

• Conduct comprehensive assessments of biomedical, psychosocial, and functional needs.
• Develop personalized patient-centered care plans.
• Coordinate care and advocate for resources across care settings.
• Collaborate with care teams to manage complex medical and social needs.
• Support discharge planning, home health, and community resources.

Skills

Customer service

Interpersonal skills

Problem solving

Decision making

Education

Bachelor’s degree in nursing or related field

Master’s degree in Social Work

Tools

Computer skills

Job description

Henry Ford Health through Populance in the Detroit area seeks an RN or Licensed Social Worker Case Manager. The role coordinates care, conducts assessments, and develops plans with patients and families to optimize outcomes.

Responsibilities include discharge planning, resource coordination, and patient advocacy across ambulatory and inpatient settings. Requirements include a nursing degree or MSW and 3+ years of clinical experience; CCM or ACM certification is expected within three years.