Care Coordination Case Manager & Advocate

Tri-County Human Services, Inc.; Bartow (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Tri-County Human Services, Inc. in Florida seeks a case support professional to coordinate admissions, referrals, and aftercare for individuals seeking treatment. You will liaise with CFBN, Florida Center, and counselors, ensuring smooth communication and protective information sharing.

The role requires a Bachelor's in Human Services or related field, plus at least two years in mental health/addictions, or CAP/CAAP/CAPP certification; strong organization and independent work style are essential.

Qualifications

• Bachelor’s Degree in field related to Human Services; two years full-time experience in mental health or addictions treatment, or CAP/CAAP/CAPP certification preferred.
• Computer experience/knowledge preferred.
• Requires participation in a staff training program.

Responsibilities

• Serve as liaison and advocate between Central Florida Behavioral Health Network, Florida Center’s Admission Department, Primary Counselors, Probation, Referrals, and Aftercare Counselors.
• Attend Morning Report Monday thru Fridays, weekly 30-day reviews, and persons served stuffings.
• Collaborates to assist individuals and/or their support system through the application process to a treatment program.
• Develop a mechanism to enable protected information to be shared with providers/referrals/involved individuals to address needs.
• Target treatment resources and interim or alternative interventions for applicants or individuals seeking recovery.
• Engage individuals seeking recovery to maintain weekly verbal contact to assess progress on interventions.
• Responsible for ongoing correspondence with Central Florida Behavioral Network and maintenance of Waitlist Report.
• Coordination of Care Case Manager.
• Discharge data entry into CFBHN system and weekly review of status of High Need High Utilizer cases.
• Organize and update case information and status.
• Performs other duties as assigned.

Skills

Strong typing skills

Good organization skills

Ability to work with minimum-supervise

Education

Bachelor’s Degree in Human Services or related field

Two years experience in mental health/addictions treatment or CAP/CAAP/CAPP certification

Job description

Tri-County Human Services, Inc. in Florida seeks a case support professional to coordinate admissions, referrals, and aftercare for individuals seeking treatment. You will liaise with CFBN, Florida Center, and counselors, ensuring smooth communication and protective information sharing.

The role requires a Bachelor's in Human Services or related field, plus at least two years in mental health/addictions, or CAP/CAAP/CAPP certification; strong organization and independent work style are essential.